She followed him back to our room and told me the same thing. Thanks again for being our guest! He checked the bedbug, trapped it and gave us a new room. 2500 N. Baltimore Ave., Ocean City, MD, 21842. The next morning while waking up, we found a stage 2 larva bedbug. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Maybe the girl recognized him but I thought that was very unsafe. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. When we checked out, the lady who was rude to us before was acting overly nice. Barracudas Grill was a great place to hang by the pool for eats and drinks. All in all this motel was a poor rating and will never stay there again. What food & drink options are available at Crystal Beach Oceanfront Hotel? Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Our first night was fine without any complications. YUCK! The staff was super friendly and helpful. I was initially very pleased with the Crystal Beach Hotel in Ocean City. We could see ocean and the bay, sunset took my breathe away. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. more. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. Big bathroom. Would def recommend. I didn't even want to give 1 star. Lock in the lowest price from these sites. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . Yes, free parking, a parking garage, and street parking are available to guests. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. Booking.com. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. Which popular attractions are close to Crystal Beach Oceanfront Hotel? Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. Balcony . Which room amenities are available at Crystal Beach Oceanfront Hotel? Prices are the average nightly price provided by our partners and may not include all taxes and fees. This is our guests' favorite part of Ocean City, according to independent reviews. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. 2 Queen-size beds 1 Queen-size bed. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. We come to Ocean City every other year an stay here. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! The next morning while waking up, we found a stage 2 larva bedbug. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. The lady at the front desk was very standoffish and rude. Most of the staff was very friendly The hotel was quiet. I will be staying there again next year and will recommend it to everyone. Review tags are currently only available for English language reviews. Free WiFi access is available. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You must show a valid photo ID and credit card upon check-in. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. We offer several different room types and are certain that we can find a room type to fit your family budget! Crystal Beach Hotel. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! He told my husband he had been assigned that room. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! The aroma in the main lobby, reminds you of being on an island. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Amenities; Gallery. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. I would highly recommend to anyone going to the beach. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The pool by the Barracuda Bar was open and well kept. The staff speaks multiple languages, including English and Spanish. It had been less than 2 hours how could she not remember. We were content with the new room up until about midnight. Please see our partners for more details. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. The next morning while waking up, we found a stage 2 larva bedbug. The next morning while waking up, we found a stage 2 larva bedbug. Bed Bugs. Thanks again for being our guest! The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We left to return later while she was leaving and another lady started her shift. The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. There was vacancy at the motel and this was a busy weekend coming up it was bike week. Staff was less than easy to get along with. We appreciate you letting us know of the issues you experienced with our reservation office. Our new room seemed fine except that the water in the shower didn't warm up much. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. Very quiet Staff was very helpful. Thanks again, we hope to see you soon! Ice machine didn't work. A great family oriented place! We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. Extras include a desk. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Great 28 28 reviews 10. . We ended up driving home at night because we couldn't experience another second in that dump. Kudos to room service. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The Ocean is directly connected with the boardwalk. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. . Summer Beach Condominium #3 35TH St Ocean City MD 21842. . We left to return later while she was leaving and another lady started her shift. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. I was told that they couldnt guarantee anything but that it was added to our reservation. She then assigned us a new room. The room was large, with microwave and refridge. 8.6. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Holiday Inn Hotel & Suites Ocean City MD1701 Baltimore Ave., Ocean City Ocean City, MD, Ocean City Mennonite Church12101 Ocean Gtwy Ocean City, MD, Comfort Suites Ocean City12718 Ocean Gtwy Ocean City, MD, Inn on the Ocean Bed & Breakfast1001 Atlantic Avenue, 10th Street And The Boardwalk, Ocean City, Maryland 21842 Ocean City, MD, Ocean City Beach Patrol109 Dorchester St Ocean City, MD, Ocean City Chamber of Commerce12320 Ocean Gtwy Ocean City, MD, Ocean City Beach & Linen102 78th St Ocean City, MD, Holiday Inn Hotel & Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Days Inn Ocean City2210 N Baltimore Ave Ocean City, MD, Holiday Inn Express Hotel & Suites Ocean City12601 Coastal Hwy Ocean City, MD, Crystal Beach Hotel2500 N Baltimore Ave Ocean City, MD, Ramada Inn Ocean City MD4201 Coastal Hwy Ocean City, MD, Howard Johnson Plaza Hotel Ocean City Oceanfront1109 N Atlantic Ave Ocean City, MD, Howard Johnson Express Inn Ocean City2401 Atlantic Ave Ocean City, MD, Holiday Inn Express Hotel and Suites12601 Coastal Hwy, Ocean City Ocean City, MD, Holiday Inn Hotel and Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Holiday Inn Ocean City, Ocean City6600 Coastal Hwy Ocean City, MD, Holiday Inn Ocean City17 N Boardwalk Ocean City, MD, Holiday Inn Oceanfront MDOceanfront 67th Street, Ocean City, Maryland, Usa, 21842 Ocean City, MD, Ocean City Coconut Malorie200 59th St Ocean City, MD, O'Donnell, Philip Ocean City Realty9733 Village Ln, #6 Ocean City, MD, Ocean City Golf Groups2210 N Baltimore Ave Ocean City, MD, Ocean City Health & Racquet6103 Sea Bay Dr Ocean City, MD, Ocean City Sky Tours1500 Teal Dr Ocean City, MD, Ramada Limited Ocean City4201 Coastal Hwy Ocean City, MD, Ocean City Golf Getaway9935 Stephen Decatur Hwy, #141 Ocean City, MD, Holiday Inn Ocean City Hotel6600 Coastal Hwy/oceanfront Ocean City, MD, Ocean City Realty12543 Torquay Rd Ocean City, MD, Ocean City Hotel Motel Rstrnt4001 Coastal Hwy Ocean City, MD, Econo Lodge Oceanblock Ocean City14502 Coastal Hwy Ocean City, MD, Comfort Inn Gold Coast Ocean City11201 Coastal Hwy Ocean City, MD, Best Western Ocean City Hotel6007 Coastal Hwy Ocean City, MD, Quality Inn Boardwalk Ocean City1601 N Atlantic Ave Ocean City, MD, Comfort Inn Boardwalk Ocean City507 N Atlantic Ave Ocean City, MD, Ocean City Public Works Adm208 65th St Ocean City, MD, Ocean City Vacation Rentals - THE PLAZA9800 Coastal Hwy Ocean City, MD, Ocean City Vacation Rentals - THE QUAY10700 Coastal Hwy, Ste 2099 Ocean City, MD, Ocean City Vacation Rentals - THE CAPRI11000 Coastal Hwy, Ste 201 Ocean City, MD, LONG & FOSTER: OCEAN CITY Vacation Rentals Office11701 Coastal Hwy, #2 Ocean City, MD, Art League of Ocean City502 94th St Ocean City, MD, The Ryan Haley Team Ocean City Real Estate7200 Coastal Hwy Ocean City, MD, Ocean City Weekly Rentals700 Philadelphia Ave, #a Ocean City, MD, Lynch, Vaughn - Ocean City Property Service6808 Coastal Hwy Ocean City, MD, Ocean City Condo Rentals127th St Ocean City, MD, Ocean City Town Recreation200 125th St Ocean City, MD, Ocean City Town Transportation206 65th St Ocean City, MD, Ocean City10005 Golf Course Rd Ocean City, MD, Ocean City Police Records6501 Coastal Hwy Ocean City, MD, Ocean City Tennis Center104 61st St Ocean City, MD, Ocean City Fire Department301 N Baltimore Ave Ocean City, MD, His Honor's Place1201 N Baltimore Ave, Ocean City, Md 21842-3624 Ocean City, MD, Ocean City 24 Hr Locksmith109 142nd St Ocean City, MD, Tidelands Caribbean Hotel and Suites5th Street On The Boardwalk Ocean City Ocean City, MD, Best Western Ocean City Hotel5501 Coastal Hwy Ocean City, MD, Sleep Inn and Suites Ocean City11 N Baltimore Ave Ocean City, MD, Crystal Beach Hotel2500 N. Baltimore Ave. Thank you from me and my grandchildren and you will be seeing us again. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We were near the elevator but never noticed noise. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. The lady at the front desk was very standoffish and rude. Rooms are bigger then most around. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Our room was clean and spacious. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. It ruined what was supposed to be great stress free weekend. Front desk person was snotty and acted very indifferent to our complaints and requests. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Non smoking, which we were happy about. This is the version of our website addressed to speakers of English in Australia. No real lobby area. And we actually thought about staying a couple extra daysNOT! The same lady that we first encountered was there again and was still unpleasant and unapologetic. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Our room (415 in the Boardwalk building) looked very run down. Bed Bugs. Bathroom was large and clean. What are some restaurants close to Crystal Beach Oceanfront Hotel? Are there any historical sites close to Crystal Beach Oceanfront Hotel? The same lady that we first encountered was there again and was still unpleasant and unapologetic. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. . These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Nice place to stay. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. Well, as the days went on,we constantly tried to keep our dog very quiet. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Only a customer who booked through Booking.com and stayed at a specific property can write a review. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Most of the pool was in the shade by 3pm so it got a little chilly. They will be marked as either direct view or partial view. We stayed for 6 nights in August 2008. Yes, we do have ocean view rooms. We checked all of our belongings and moved everything into our new room. Liked the spacious mini fridge and micro. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Non smoking, which we were happy about. Taxes and fees that are shown are estimates only. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. I should've known we would be in for a rough stay when we were greeted by a barefoot receptionist and a hair in my husband's food at the poolside restaurant. And he also there was no hurricane but just light winds and rain. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! I take great pride in hearing how wonderful your stay was! Thank you so much for the excellent review! That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. She then assigned us a new room. Please note that all Special Requests are subject to availability and additional charges may apply. Overall a nice stay I will however try a different hotel next time. Crystal Beach Hotel takes special requests add in the next step! The cleanest 5-star hotel in the world could still have them, and the presence of bed bugs in one room doesn't necessarily mean the room next door has them. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. She then assigned us a new room. I don't think we'll ever be returning, though.More. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Beach access was perfect. I asked why and they said because of Covid. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. Out to be great stress free weekend i take great pride in hearing how wonderful your with... Tags are currently only available for English language reviews taxes and fees that are shown are only... 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