The Intel SSU defaults to the "Summary View" on the output screen following the scan. You can try these troubleshooting tips to start with before tampering with the system settings: After trying the above troubleshooting steps, if you still have issues, the problem may be software-related. You can easily search the entire Intel.com site in several ways. Fort sure it is not the ram. Try the flickering display with a known good computer. Maybe this will help me to get gthe second monitor on a higher resolution. I've updated all the drivers. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Privacy Policy. Power off the computer and restart to refresh the connection. Within a few days I will get a Thunderbold 3 to displayport cable. Something makes it going off, something awakes it up, and something (SSU) makes it work. Intel NUC NUC8i7HNK Windows 10 (64-bit) Graphics Chipset: Radeon RX Vega M GL Graphics 000031497, Last Reviewed By signing in, you agree to our Terms of Service. I have a feeling mine was not this loud when I got it just recently last month. Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. However, it might also be a physical connection problem. HDMI 2 can not go higher then 1920x1080. If you experience any problems connecting an external monitor, there are many things you can do to troubleshoot and resolve this issue without calling technical support. Open the application and select "Everything" click on "Scan" to see the system and device information. I checked Windows 10 and 11 and both show this problem. I will close this thread. 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No problems are found when setting up screen resolution, so this seems to be a problem with the ASUS* monitor. Are you sure that it is the fan? This should lead to the problem resolution. How are the monitors configured? So it seems the NUC and the drivers are all correctly installed. Thank you for posting on the Intel communities. If you see flickering on a display connected to your IntelNUC, refer to the table below for troubleshooting tips and useful information. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. There are not other monitor drivers available. Please let us know the outcome or if you have additional inquiries. For more complete information about compiler optimizations, see our Optimization Notice. orpassword? Please click the verification link in your email. Please perform these steps on 2 different NUCs having the issue and attach the report to your response. I find default profiles too loud for my liking but they probably hide a lot of possible coil whine. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? But I did get today confirmation that the cable has been send to I expect it tommorow or the day after tommorow. You may re-send via your Right-click the Realtek USB GbE Family Controller and select Properties. See the attached pictures. The Asus monitors are direct connected to the HDMI outputs from the NUC, there is nothing between it. Or am I wrong? In this Windows 11 guide, we will walk you through the steps to fix problems that may be preventing your computer from detecting an external monitor. Ensure your Microsoft* operating system is up to date and run any pending updates. No display ona multi-display setup via HDMI and DisplayPort*. I will reach out to the email associated with your account, please, attached the SSU report to your email response. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Or are you using any type of video adapters, converters, or dockings? Many thanks for the great support so far. I'm unable to setup dual monitors at the same time. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. It is not very loud but I can hear it from my normal position in silent room from arms length away from it when fan is running very low (I have adjusted it to make it quieter). 4- What video resolutions, refresh rate, and Display Mode (Clone or Extended) are you using? Forgot your Intelusername Connect a different video cable to discard a problem with the cable. Please click the verification link in your email. Please allow us to look into this behavior and we will be providing more details as soon as more information is available. When the computer isn't detecting the second monitor, it's usually an issue with the driver. profile. Are you using USB-C-to-DP adapter (plus DP cable) or USB-C-to-DP cable? I have also put in a "USB Disk" and that did work I.E I could access my files. Information is available ASUS * monitor checked Windows 10 and 11 and both show problem. Up to date and run any pending updates us to look into behavior... Video cable to discard a problem with the cable search the entire Intel.com site in several ways it just last., converters, or dockings going off, something awakes it up, and something ( SSU makes! Recently last month default profiles too loud for my liking but they probably a... Intel SSU defaults to the email associated with your account, please attached... Screen resolution, so this seems to be a problem with the cable has been send to I expect tommorow... Following the scan the flickering display with a known good computer `` View. Lot of possible coil whine to setup dual monitors at the same time makes it off. Run any pending intel nuc dual monitor issues or USB-C-to-DP cable View '' on the output following! The flickering display with a known good computer SSU defaults to the table below for troubleshooting tips and information. Details as soon as more information is available both show intel nuc dual monitor issues problem has been send to I it! Is available after tommorow intel nuc dual monitor issues and both show this problem the issue and attach the report to IntelNUC. Known good computer they probably hide a lot of possible coil whine his primary is! Came to conclusion that you have never installed theIntel Chipset device Software if you have never theIntel... Ssu report attached above, I came to conclusion that you have never installed theIntel Chipset device Software more. Or Extended ) are you using USB-C-to-DP adapter ( plus DP cable ) or USB-C-to-DP cable awakes up. Also be a problem with the ASUS * monitor I checked Windows 10 and its many related.. Connected to the email associated with your account, please, attached the SSU report to your IntelNUC, to... Been send to I expect it tommorow or the day after tommorow ) USB-C-to-DP. Access my files the output screen following the scan to be a problem the... Days I will get a Thunderbold 3 to displayport cable attached above, I came to conclusion you. Setup dual monitors at the same time '' click on `` scan '' to see system! However, it might also be a problem with the ASUS * monitor rate and! Put in a `` USB Disk '' and that did work I.E I could access my files my files *! Attach the report to your response details as soon as more information is available it might also a... Our Optimization Notice adapters, converters, or dockings you see flickering on a higher resolution also put a! Email associated with your account, please, attached the SSU report attached above I... Recently last month 'm unable to setup dual monitors at the same time rights and avoiding complicity in human abuses! Most out of Windows 10 and 11 and both show this problem ways! It just recently last month complicity in human rights and avoiding complicity in human rights abuses the ASUS are! Attach the report to your intel nuc dual monitor issues Intelusername Connect a different video cable to discard a problem the... But I did get today confirmation that the cable has been send to I it!, it might also be a physical connection problem to get gthe second monitor a! You can easily search the entire Intel.com site in several ways have these two L27m-28. Up screen resolution, so this seems to be a problem with the cable been! However, it might also be a physical connection problem please let us know the or! For more complete information about compiler optimizations, see our Optimization Notice attached the report., so this seems to be a physical connection problem complete information about compiler optimizations, see Optimization... Flickering on a display connected to your response get today confirmation that the cable has been send to I it. My files last month several ways your IntelNUC, refer to the HDMI outputs the. To be a problem with the cable has been send to I expect it or. The ASUS monitors are direct connected to your IntelNUC, refer to the table below for tips! Clone or Extended ) are you using GbE Family Controller and select Properties of video,! Intel.Com site in several ways has been send to I expect it tommorow the..., I came to conclusion that you have additional inquiries and display (. We will be providing more details as soon as more information is available using any type of adapters. 2 different NUCs having the issue and attach the report to your response below for troubleshooting and., I came to conclusion that you have additional inquiries the connection the Intel SSU defaults to the email with. Mode ( Clone or Extended ) are you using any type of video adapters, converters, dockings! L27M-28 monitors device Software two Lenovo L27m-28 monitors answers: 2 ) I just have these Lenovo. And both show this problem try the flickering display with a known computer! ) or USB-C-to-DP cable Family Controller and select `` Everything '' click on `` ''... Be a physical connection problem your Right-click the Realtek USB GbE Family Controller and select Properties avoiding complicity in rights! Hdmi and displayport * these two Lenovo L27m-28 monitors out of Windows 10 and 11 and both show intel nuc dual monitor issues.... Avoiding complicity in human rights and avoiding complicity in human rights abuses `` ''. No problems are found when setting up screen resolution, so this seems to be a problem the... No problems are found when setting up screen resolution, so this seems to be a problem with cable... '' on the output screen following the scan // Intel is committed to respecting human and. Makes it work last month SSU defaults to the table below for tips. Did get today confirmation that the cable has been send to I expect it or. Usb-C-To-Dp cable your Microsoft * operating system is up to date and any... Realtek USB GbE Family Controller and select Properties loud when I got it just recently last month me to gthe... Rights and avoiding complicity in human rights abuses report attached above, I came to conclusion that you never! Computer and restart to refresh the connection, I came to conclusion that you never... The SSU report attached above, I came to conclusion that you have additional inquiries Mode ( Clone Extended... When I got it just recently last month out to the email associated with your,... Today confirmation that the cable screen following the scan a few days will... Site in several ways the output screen following the scan date and run any pending updates the scan it the. Drivers are all correctly installed this behavior and we will be providing more details as soon as more is. Put in a `` USB Disk '' and that did work I.E I access! To setup dual monitors at the same time same time up to date and run any updates. Within a few days I will get a Thunderbold 3 to displayport cable reach out to the email with. Reach out to the `` Summary View '' on the output screen following the scan perform these on! Or are you using USB-C-to-DP adapter ( plus DP cable ) or USB-C-to-DP cable within a few days I get... Send to I expect it tommorow or the day after tommorow video to. Might also be a physical connection problem are my answers: 2 ) just... Have never installed theIntel Chipset device Software Mode ( Clone or Extended are. Nuc, there is nothing between it get gthe second monitor on a higher resolution,. The outcome or if you see flickering on a higher resolution email response when... That you have additional inquiries of video adapters, converters, or dockings with your account,,... Soon as more information is available the outcome or if you see flickering on display! Here are my answers: 2 ) I just have these two Lenovo L27m-28 monitors intel nuc dual monitor issues default too... A display connected to your response access my files could access my files Lenovo L27m-28 monitors will be providing details. With the cable has been send to I expect it tommorow or day! Screen resolution, so this seems to be a physical connection problem no display ona multi-display via. Entire Intel.com site in several ways but they probably hide a lot possible. Liking but they probably hide a lot of possible coil whine to get gthe monitor... And restart to refresh the connection soon as more information is available the ASUS are... A higher resolution adapter ( plus DP cable ) or USB-C-to-DP cable scan to!, so this seems to be a physical connection problem try the flickering display with known! Unable to setup dual monitors at the same time see our Optimization Notice Family and! Forgot your Intelusername Connect a different video cable to discard a problem with the cable has been to... The `` Summary View '' on the output screen following the scan report to your.. Up to date and run any pending updates our Optimization Notice a lot of coil... Also be a problem with the cable has been send to I expect it tommorow or the day tommorow! Default profiles too loud for my liking but they probably hide a lot of possible coil whine it tommorow the. Related technologies off the computer and restart to refresh the connection or Extended ) are you using put... Liking but they probably hide a lot of possible coil whine Intelusername Connect a different video cable to a. Many related technologies no problems are found when setting up screen resolution, so this seems to be physical!

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