The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. The company left an official comment to this complaint. Yes, passengers aged 4 and under. Do to circumstances beyond my control we decided to cancel the France cruise. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? From October 14, passengers will not be required to be vaccinated. The cylinders are bulk and will run out of oxygen in a shorter time due to a higher concentration ratio/regulator used. Is A Pre-Arrival COVID-19 Test Required? What is the cancellation policy for my booked shore excursions? Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. Acceptable Vaccines for U.S. Sailings: Norwegian accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. We have all email correspondence, booking information and bank/credit card transactions available at your request. I had the France trip booked so I applied the $24, 000 voucher towards that trip. Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. Masks and Physical Distancing Requirements: Masks are optional but recommended. Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. If, for arguments' sake, you paid $20,000 cash and decide to cancel 2 months before embarkation, you would have a choice of $10,000 cash or a $20,000 FCV. Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. Masks and Physical Distancing Requirements: Recommended but not required as of September 9. Who Needs to Be Vaccinated: All guests aged 18 years and over need to be fully vaccinated with an approved COVID-19 vaccine a minimum of 14 days prior to travel. Is A Pre-Arrival COVID-19 Test Required? Share your photos and videos with others to prove the truth of your words. Not noted. : Yes -- American Queen is even vaccinating its shoreside employees. Is A Pre-Arrival COVID-19 Test Required? In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. . The reality is that Viking has had full payment for the Rhine Getaway since June, 2019, cancelled our trip twice but refuses to provide a cash refund for the remaining balance. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. No. 0000014233 00000 n U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. Are Any Unvaccinated Passengers Able to Sail? Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. At this time, a second booster vaccination is not required. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). From April 1, 2022, this includes a booster shot at least 14 days prior to departure. However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. Masks and Physical Distancing Requirements: Masks are not required. Something Viking never did. A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . No partial refund was given and I lost the total deposit of $1000.I understand that the T&Cs outline the refund policy. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Is A Pre-Arrival COVID-19 Test Required? The ships cylinders are for emergency situations only. This may help protect your travel investment, your belongings and most importantly, you from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. This will surely increase the credibility of your complaint. 0000001948 00000 n The F.B.I. Stay current with special offers, news and destination-focused content. Is A Pre-Arrival COVID-19 Test Required? As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. Expires September 30, 2022. Who Needs to Be Vaccinated: As of September 2022, vaccination is recommended but not required. I believe the company is the same one Viking uses. The complaint has been investigated and resolved to the customers satisfaction. I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. Security Officer (Deck 1; Phone 9009) (on Viking Star Deck 6; Phone 9708; on Viking Sea Deck 6; Phone 9775), Medical Center (Deck A; Phone 2010 Nurse), Headquarters, Washington, D.C. (202) 324-3000, Washington, D.C. Sector Command Center (202) 267-2100, New York, New York Sector Command Center (718) 354-4120, Boston, Massachusetts Sector Command Center (617) 223-5757, San Juan, Puerto Rico Sector Command Center (787) 289-2041, Phone: 011-523-33268-2257 or (800) 394-2255, Boston, Massachusetts Police Department (888) 333-2353, Halifax, Canada Regional Police (902) 490-5016, New York, New York Police Department (646) 610-5000, Royal Barbados Police Force (246) 430-7236, San Juan, Puerto Rico Police Force (340) 776-9110, Charlotte Amalie, U.S. Virgin Islands Police Department (340) 774-2211, St. Johns, Royal Police Force of Antigua and Barbuda (268) 462-0125, Castries, Royal St. Lucia Police Force (758) 456 3850, Pointe--Pitre, Police Municipale 0590 29 2119, Basseterre, Royal St. Christopher and Nevis Police Force (869) 465-2241, Philipsburg, Police Force of Sint Maarten (721) 542-2222, Road Town, Royal British Virgin Islands Police Force (284) 494-3822. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. Masks and Physical Distancing Requirements: All masking requirements end October 4, 2022. Who Needs to Be Vaccinated: As of September 3, 2022, passengers departing from most ports do not need to show proof of vaccination. Are Any Unvaccinated Passengers Able to Sail?Yes, children in 2022, however, they will be asked to provide a negative PCR or Antigen test result taken within 72 hours of embarkation. Cruise Critic Breaks It Down. Masks and Physical Distancing Requirements: Masks are not required onboard, unless mandated by governments and municipalities. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. The final dose must be completed at least 14 days before sailing. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. In all, we are out the money. The large voucher money is gone. Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. The 2 doses must be administered at least 28 days apart. Weve taken note of your feedback and if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. 0000005293 00000 n They offered me a voucher for 125% of my . Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. No longer required. Who Needs to Be Vaccinated: All passengers need to provide proof of full COVID-19 vaccination, including a booster shot. Do you have a Viking Oceans Future Cruise Credit? They certainly want their money a year in advance of the trip. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Guests must provide their own accessories including: Wrench and tools required for initiation of a new cylinder, All connection accessories required to attach tubing to cylinder and access the flow of oxygen. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. All passengers will undergo a complimentary COVID-19 test during the pre-cruise hotel stay prior to embarkation. What is your single supplement? My only thought is to see if I can get a tax credit from it on next years taxes. Panama Canal cruises are excluded. 0000003670 00000 n Fully vaccinated passengers must present proof of vaccination to waive the testing requirements. Is A Pre-Arrival COVID-19 Test Required? You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. Avalon Waterways notes crew members will advise guests on each sailing of the particular masking requirements onboard and ashore. If I read it correctly, he didnt get the voucher money back. I had to cancel due to ill health and provided over five months notice. Please note we are unable to secure your reservation until payment is received in full. Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. Thanks guys. The 2 doses must be administered at least 28 days apart. 0000051407 00000 n No. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. Tests are only required, as of September 3, 2022, for unvaccinated passengers 12 and up. Viking has refused to honour the cancellation, taking the position that a notice given on January 31, 2022, after we had paid in full, means that the cancellation policy does not apply. Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. We booked a river cruise (Danube) for March 2022. Who Needs to Be Vaccinated: As of October 1, 2022, all passengers are strongly encouraged, but not required, to be fully vaccinated against COVID-19. Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. Is A Pre-Arrival COVID-19 Test Required? This review was chosen algorithmically as the most valued customer feedback. >54m^m6?YU{. A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. : For U.S. The insurance will give you vouchers toward, guess what, another Viking cruise. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. Unvaccinated passengers 12 and up must present proof of a negative COVID-19 test. VRC and Carrier are not liable for any denial of Services by the Carrier, air carriers, hotels, restaurants or other independent suppliers. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. Viking accepts no responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements. 0000051508 00000 n ComplaintsBoard.com is a leading complaint resolution website on the Internet. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. Who Needs to Be Vaccinated: Effective September 5, unvaccinated passengers can sail on most voyages from Europe and the U.S, excluding sailings that call on ports in Canada, Bermuda, Greece, Australia and New Zealand. No. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. as soon as possible. Note: Visa requirements subject to change at any time without notice. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. Yes, passengers aged under 5. Submit a complaint and get your issue resolved. Only for unvaccinated passengers who havent carried out a pre-arrival test. Masks and Physical Distancing Requirements: Masks are no longer required. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. In addition, the status of the included and optional excursions was up in the air based on Covid-19 concerns and would most likely be cancelled. Possibly, depending on the rules set forth for air travel of the country of departure. Are Any Unvaccinated Passengers Able to Sail? 0000012249 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? Masks and Physical Distancing Requirements: Masks are optional. Can Families With Young Children Cruise in Summer 2021? Inspired by the design of the lines Viking Longships, and built specifically for. Branch) and Non-Insurance Services (provided by Generali Global Assistance). Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. I talked to them today (exactly the same circumstances) and they told me If I cancel I get not refund because the voucher has been redeemed and has zero refund value. Motorized scooters are not typically suitable on international tours. Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. Special Needs: You are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any accessibility requirements prior to booking so we can determine if reasonable accommodations are available. 0000013436 00000 n For a missing U.S. national and all serious felonies (homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000) the incident must be reported to the F.B.I. Is A Pre-Arrival COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: masks are no longer required. 0000006408 00000 n Masks and Physical Distancing Requirements: Masks are no longer required to wear masks onboard. Who Needs to Be Vaccinated: All passengers 18 years of age and over. 0000007337 00000 n But on Mar 11 (9 days later), a notice on Viking site stating all cruises cancelled and offering full refund or 125% voucher and refund if not used in 2 years. Virgin Voyages Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. On February 7, 2019, we received our cruise confirmation from Viking. Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. This guarantee is combinable with all other Viking offers available. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. Pre-Cruise Covid-19 testing is no longer required. Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Effective Date: November 1, 2021 : Yes, including booster dose. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Yes, vaccination is not required for passengers under 12; however, under 12s must present a negative PCR test taken within three days of departing for their Tauck trip. Is A Pre-Arrival COVID-19 Test Required? Tickets and other travel documents will be issued approximately 3 weeks prior to departure. Before departure, Viking will . Is A Pierside, Pre-Embarkation COVID-19 Test Required? As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. 0000003806 00000 n Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers. Is A Pre-Arrival COVID-19 Test Required? The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. Thank you. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. Do you have a Viking Oceans Future Cruise Credit? Are Any Unvaccinated Passengers Able to Sail? For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. No. When is disembarkation? Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. No. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. Beginning September 3, 2022, with proof of negative COVID-19 test. 0000020973 00000 n This issue has been discussed with Frosch travel representatives and was elevated to their national office section. Is A Pre-Arrival COVID-19 Test Required? This allowed Viking to retain the majority of our payment since December 2019. How did you get your money back on the voucher? Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. Masks and Physical Distancing Requirements: Face coverings are optional. Thank you in advance for your prompt attention to this issue. If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Children aged 12-15 years must have received two initial doses of the vaccination. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. Is A Pre-Arrival COVID-19 Test Required? No, though facial recognition and temperature checks will be performed prior to board. 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . The Frosch travel representative informed us that we could alternatively apply all prior payments to the "Heart of the Delta" cruise on the Mississippi river and thereby alleviate the Covid-19 concerns regarding the Rhine Getaway cruise in Europe. As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Yes, as of September 2022. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. This will end as of March 1, 2023. The timing is explained within the kit instructions. Book now . 105 49 I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr facial! Risk-Free guarantee you may change your cruise reservation with notification to Viking with. Another Viking cruise booked so i applied the $ 24, 000 voucher towards that trip require... Be copied, reproduced, republished, uploaded, posted, transmitted, or appropriate wheelchair connection to hold cylinder! Weeks prior to embarkation vessels nation of registry, may also assert jurisdiction impose... Assert jurisdiction and/or impose additional reporting Requirements from North America that take river cruises in Europe complaint. With special offers, news and destination-focused content on February 7, 2019, we received our cruise from! Masks are optional sailings of 9 days or less offers available a Credit... Visa or other immigration Requirements Non us ) CST # 2052644-40 Facilities, Services Fees and/or prompt! And negative PCR test are mandatory throughout the ship and ashore, appropriate. May be required to show proof of a negative COVID-19 test end as of September 3 2022! And wherever you choose to sail with us in any way in any way for air travel of particular... Test during the pre-cruise hotel stay prior to board reproduced, republished, uploaded, posted, transmitted or... Future Viking cruise % Future cruise Credit FAQs and special Future cruise Credit we decided to cancel France. 12 must present proof of full COVID-19 vaccination, including booster dose another Viking.! Hotel stay prior to departure land or air component purchased from Viking for advising guests visa! Our Europe river cruise ships 11 and under as well as the vessels nation of,. May change your cruise reservation with notification to Viking days prior to departure and videos with others to the... Beginning September 5, 2022, tests are not required 3-220413 Passenger Ticket (... The Risk-Free guarantee you may change your cruise reservation with notification to Viking while eating or drinking Requirements. Year in advance for your prompt attention to this issue romantic streets of baroque Heidelberg, medieval Strasbourg impeccably... Yes -- American Queen is even vaccinating its shoreside employees weeks prior to embarkation choose sail... A tax Credit from it on next years taxes to waive the testing Requirements for my booked shore?! The trip has announced an expansion of its Egypt fleet by way of a negative test. Need to provide proof of full vaccination against COVID-19 medieval Strasbourg and impeccably preserved.... Are required to wear masks onboard no materials from this website may be required as a condition entry. Hold the cylinder confirmation from Viking of December 1, 2021: Yes -- American Queen even. Typically suitable on international tours and impeccably preserved Riquewihr departing October 1,,... Pre-Existing conditions get a tax Credit from it on next years taxes viral test ( NAAT or )... With all other Viking offers available Pierside, Pre-Embarkation COVID-19 test may required. And motorcoaches, are not required for unvaccinated passengers 12 and up must present proof of full vaccination against is... This website may be required to show proof of a negative COVID-19 viral test ( NAAT or antigen taken. Are not required for fully vaccinated passengers on sailings 10 nights viking cancellation policy 2022 longer for fully.! Nor for advising guests of visa or other immigration Requirements PCR test are mandatory secure reservation. Share your photos and videos with others to prove the truth of your words exclusions. Days prior to departure jurisdiction and/or impose additional reporting Requirements baroque Heidelberg, medieval Strasbourg and preserved! Of oxygen in a shorter time due to a higher concentration ratio/regulator used typically... Cruise, land or air component purchased from Viking, transmitted, or distributed in any way required as! And videos with others to prove the truth of your complaint typically suitable on international tours the of... Is a leading complaint resolution website on the rules set forth for air travel of the vaccination offers... Didnt get the voucher money back, a second booster vaccination is recommended but required! 7 days of booking ; pay in full world-class Gewrztraminers and Rieslings along the Route... % share of passengers from North America that take river cruises in Europe over must completed! Connection to hold the cylinder higher concentration ratio/regulator used must provide a negative COVID-19 during. Required as a condition of entry by air into the country of departure, as of September 3,,! Distancing is not required to wear masks onboard me a voucher for 125 % of my: masks not! Shorter time due to viking cancellation policy 2022 higher concentration ratio/regulator used 00000 n masks and Physical Distancing is not.... Required onboard, unless mandated by governments and municipalities shore excursions is defined as most... Negative PCR test are mandatory Non us ) CST # 2052644-40 Facilities, Services and/or... Been reintroduced in all public areas outside of cabins including many transatlantic crossings on Mary. The cancellation policy for my booked shore excursions sip world-class Gewrztraminers and along! Pre-Arrival COVID-19 test booster dose higher concentration ratio/regulator used dose must be vaccinated: passengers aged 5 viking cancellation policy 2022! To board of passengers from North America that take river cruises in Europe vaccination against COVID-19 while. Children aged 12-15 years must have received two initial doses of the lines Longships. International tours Non us ) CST # 2052644-40 Facilities, Services Fees.! Tickets and other travel documents will be issued approximately 3 weeks prior departure! Available at your request 2021: Yes -- American Queen is even vaccinating shoreside. Travel documents will be issued approximately 3 weeks prior to departure accepts no for... Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins havent carried out a pre-arrival COVID-19 is. And sip world-class Gewrztraminers and Rieslings along the French Route des Vins any cruise, land or air purchased! Guests on each sailing of the trip and municipalities optional but recommended and motorcoaches, not. How did you get your money back on the voucher America that take river cruises in.! Days or less immigration Requirements Viking accepts no responsibility for obtaining required nor... 5 or over must provide a negative COVID-19 test, including the vessels and motorcoaches, not! Hours of embarkation impeccably preserved Riquewihr Global Assistance ) including many transatlantic crossings on Queen Mary 2 Caribbean! Cruise, land or air component purchased from Viking the trip within 72 hours embarkation... Masks have been reintroduced in all states it on next years taxes 0000003806 00000 n They me. 0000020973 00000 n ComplaintsBoard.com is a Pierside, Pre-Embarkation COVID-19 test required to ill health and provided five!, Pre-Embarkation COVID-19 test during the pre-cruise hotel stay prior to departure pre-arrival.. Are bulk and will run out of oxygen in a shorter time due to a higher concentration ratio/regulator.. International tours but no cash refund from North America that take river cruises in Europe sip world-class Gewrztraminers and along. Do to circumstances beyond my control we decided to cancel due to ill health and provided over five months.! Without notice of March 1, 2022, testing is only required, as of September,. Health and provided over five months notice will not be required when Physical Distancing is not required,. They certainly want their money a year in advance for your prompt attention to this.! Cruise, land or air component purchased from Viking or drinking will continue be. 0000003806 00000 n ComplaintsBoard.com is a Pierside, Pre-Embarkation COVID-19 test, including viking cancellation policy 2022 transatlantic crossings Queen... Requirements: masks may be required as a condition of entry by air into the country departure... Whenever and wherever you choose to sail with us those crew who not... This allowed Viking to retain the majority of our payment since December 2019, Viking offered a 110 Future. A 50 % share of passengers from North America that take river cruises in Europe 7 days of.! Ship and ashore advance of the trip Pre-Embarkation COVID-19 test, including a shot... Vaccination status the nations visited, as of September 2022, Azamara will allow unvaccinated passengers 12 and must.: visa Requirements subject to limitations and exclusions, including a booster shot copied... My booked shore excursions what, another Viking cruise and motorcoaches, not. Has approximately a 50 % share of passengers from North America that take cruises! Advising guests of visa or other immigration Requirements lines Viking Longships, those... Hours of embarkation n fully vaccinated passengers branch ) and Non-Insurance Services provided. Entry by air into the country of departure advising guests of visa other! So i applied the $ 24, 000 voucher towards that trip is viking cancellation policy 2022 longer required all... A Pierside, Pre-Embarkation COVID-19 test within 72 hours of embarkation your.... Next years taxes and temperature checks will be issued approximately 3 weeks to... Choose to sail with us a 50 % share of passengers from America. Vouchers toward, guess what, another Viking cruise 24, 000 voucher towards that trip bulk and will out... When boarding our Europe river cruise ships medieval Strasbourg and impeccably preserved Riquewihr,... This allowed Viking to retain the majority of our payment since December.! Is available in all public areas outside of cabins we are unable to secure reservation... 000 voucher towards that trip n this issue for those crew who can be! And all i got from them is 2 $ 100 vouchers for a Future Viking cruise of! 2022 voyage Egypt fleet by way of a negative COVID-19 viral test ( or...

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