Get yourself along and try it David and Victoria. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Definitely not you. The table next to us that we had sat at was not booked until later. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. The table next to us that we had sat at was not booked until later. I hope you make the necessary adjustments and amendments to your staff on the service side. I felt belittled and slightly bullied to be honest. I'm really writing this review for your staff to reflect and do better. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. I'm so shocked by your lack of tact and professionalism. The guy next to me did well as he got 3. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Gotta say this is a true gem, in a town that needs more of. Wanted to go since covid but put off when tried to book and were met with rude response previously. How dare you! Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Read more See all (175) Does this restaurant offer table service? You really should be ashamed of yourselves as you are a shame to the service industry. 5 Chalmers Street, Dunfermline KY12 8AT Scotland. Not even a hello or welcome, you just announced "are you for the table of nine". I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Ridiculous. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. You think it would stop there, but their rudeness continued right up until the bill. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Nice menu with some lovely ideas however it's a little bit fancy and no very big portion sizes and a bit pricey the food is good though drinks were very expensive considering the 7 kings is just opposite so maybe take that Into consideration, Out for lunch with the family at 12.00 first customers through the door . Great food. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. Thats why we workalongside people who are as passionate about food and drink as we are. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Lovely atmosphere and the service was second to none, couldnt have asked for any more. Went along to continue the celebrations for Hubbys birthday! Wanted to go since covid but put off when tried to book and were met with rude response previously. seriously good recommendations. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. 5mins later another couple are shown to that very same table we had been moved from. Tripadvisor performs checks on reviews. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. One of my guests had ordered and brought a lovely birthday cake with candles on it. Location. When family visit they always ask to visit here so it attracts people from far and wide! Afraid we wont be back. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. get to come as often as we would like. Visited last night for the first time. Please do better next time.More, The food was excellent, came in good time and well presented. We know how to treat guests and your establishment definitely does not. Decor is excellent, nicely furnished, comfortable seats and relaxed atmosphere. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. This is a lovely little find. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. See all (170) Both of us were driving so no wine but we did sample a 'mocktail' each. The provider is registered as an . BryanCog, chef Bryan at Jack 'O' Bryan's, responded to this review. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. This restaurant scored 4.7 in the Google rating system. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. Jack 'O' Bryan's Our passion is great food and great service. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. The ideal gift for Christmas! Both of us were driving so no wine but we did sample a 'mocktail' each. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! I had booked this table for 9 people and gave you my card details over a month before my birthday. I was upset and ready to just leave altogether. Delicious, hot and beautifully presented - all 3 courses. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. Where was Jack O'Brien born? I'm really writing this review for your staff to reflect and do better. Then for 12 I expected more than 2 scallops as a starter. We had to ask. My three final guests rushed in about 15 minutes late (at most). Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! get to come as often as we would like. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. I felt so uncomfortable from the get go. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. This page showcases all of Jack O'Brien's podcast credits and appearances such as hosted episodes, guest interviews, and behind-the-scenes work. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. So, the negative. I'm so shocked by your lack of tact and professionalism. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. Share. +44 1383 324720. Will be a regular visitor going forward. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. And got to say Jack Obryans was just delicious! Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. Jack 'O' Bryan's | Dunfermline as a tip! 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. But the food is good! Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? And excellent dessert. Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. Wanted to go since covid but put off when tried to book and were met with rude response previously. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Parking: There is a large car park across the road from the restaurant. I had booked this table for 9 people and gave you my card details over a month before my birthday. 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