princess medallion app problems

princess medallion app problems

princess medallion app problems

princess medallion app problems

princess medallion app problems

2023.04.11. 오전 10:12

to the Ocean guest experience platform. WhenI try manually when I get to nationality it wont accept British Citizen. See the Great Lands glaciers, wildlife, and national parks. The technology allows for touchless services on board and more. (But as many have noted, nobody looks at that when you do arrive at the port. How does the Medallion device help with guest safety? At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. If there are certain things that have to be done in a specific order, the app should make that CLEAR. Can't load my photograph on it. You think you "deserve" special treatment? more, You seem to have JavaScript disabled. App is also up-to-date. Started June 21, 2021, By I still don't see anything about choosing an arrival time but at least I'm in . How can I open it to allow me to input information for my cruise. I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". we are not young but usually manage these things. The app crashes on open on my Galaxy S8. Worthless app and website. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. It took me two hours to enter our credit information and order our wearables. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. This Clears both data and cache. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. Passport name REN I'm not a happy camper right now. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. I want to be able to use the app.). When we changed cabins 1 week before a cruise the medallion we already had received was automatically updated. Started June 21, 2021, By ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. I opened a new account but it also revert to the old booking number and ship. Click Princess MedallionClass "Force Stop". I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. It states the reservation does not exist. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? It just won't save. . Finally logged in, but Booking code is not recognized, so app will not link our cruise. R u sure you have placed the phone properly over them? I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. We'll see how it works once on board. Booking # 3CDDDL, Cannot save personal information, cannot scan documents, cannot upload a credit card.. the worst app in the world. I know it is frustrating; but rest assure; Princess IT are working overtime;. We actually have our own Princess webpage too,. I have been on Medallion (ta && ta.queueForLoad ? Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. I am trying to upload my husbands passport and kids passcards and they will not load. My phone is an LG6 running Android 9. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. On the iPhone I edited my Personal Info & Documents. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? My app no longer shows me as green line. Thanks. Tried to photo my vaccination certificates, same result. While the cruise was okay, the staff highly professional and friendly. Cannot link my booking, the error is No booking number found. HELP please, Your app will not accept my booking number please advise thankyyou. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. Relaunch Princess MedallionClass on android. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. It appears not anymore. By Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. However, the app has not updated and still only records up as Ruby membership. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. Just show up when you want to. If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. Powered by Invision Community. Well it really is moving slower! such a waste of my time. Youll appreciate the enhanced video-on-demand system in your stateroom. Will not let me save. Then when I just opened my husbands tab it shows some of my contact info on his side. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. Also now doesnt come up with a link to wifes details, now Ive filled mine in Can't enter in dates. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. The app crashes on open on my Galaxy S8. Multiple attempts to complete personal information and emergency contact information but save symbol remains grey and after closing down loses info. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Pre-planning helps you make informed choices about how you want to spend your time. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. CC Help Jenn (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Then ask the rep to set up your arrival time. Why will it not take my full name as given on the passport? I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Get it sorted. Tried to download an existing photo. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. ), @Aunt Bartywelcome to CruiseCritic! Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. We have a 31 day (ta && ta.queueForLoad ? the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". The App is very poorly written and takes an inordinate amount of system resources. On the web version, I can't link my booking number. The app just keeps saying there is a problem and to try again later. Can't click on it. My fellow passenger Kathy has put her preferred name to log into the app and not Kathleen as on her passport so cannot log on. More items open up in the app as you get closer to cruise date. Princess MedallionClass does not seem very safe to us. It took an extra long time to connect. It crashes, it stalls, it randomly shuts down. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. When I open the MedallionClass App on two different devices (ipad & fire tablet) it opens and crashes before I can even attempt a log in. To do this, you can use Princess's Cruise Personalizer website. Booking name Glynis Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. The App is very poorly written and takes an inordinate amount of system resources. Website: Visit Princess MedallionClass Website. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Please, a line by line instruction guide? Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. Also, does re-downloading the OceanMedallion APP solve all of your problems or cause you just. By Tried the web version and it tells me that the Booking Number is already claimed. EDL). I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. They continue tell me it is an IT issue they are working on!!! If I try anything else, all information is lost. . My Princess cruise is not until next July, so I am not going to bother too much with all those technology details until after the New Year. This ranks as one of the slowest unfriendly apps I have ever seen!! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050170', '');}, 'log_autolink_impression');cruise site out there I just call - and endure their half hour waits to talk to a real person to book.. total lack of customer service by Princess. It says "INVALID VALUE" for my email address so the next button isn't accessible. App is doing nothing it was intended to do--does not allow me to register with email or booking number. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. Watch live TV, movies and Ocean Originals anytime, anywhere! (started several months ago). download the app in your phone's app store. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. This is over several weeks time. (But as many have noted, nobody looks at that when you do arrive at the port. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". Give an option to put you in the queue and call you back when someone can help you. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Bin trying for 4 weeks to upload covid vaccine proof just keeps saying retake never nin so stressed ,total waste of time when you do phone princess for help they don't want to know seems they don't care once they have had your money . I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. Want your favorite fruity drink while relaxing in the Piazza? Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX Unable to complete personal information and emergency contacts sections on medallion app! I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. Merci de m'aider. There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. App still crashes on my phone, but as long as I can get in. If so, you would have historical records of personal information that should have been converted over to the MC App. Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. No Smart Phone.No Problem. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? That eventually went away. Learn more about our commitment to CruiseHealth, Already booked? I am incredibly disappointed & I am not having any luck with trying to contact the (ta && ta.queueForLoad ? I have successfully located the Arrival Time feature on my tablet. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. Can not get to green line. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I ask if the supervisor could call me back and I was told an infactic NO! Personalize your dining experience with Dine My Way reservations. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. I've never been asked to show the app at check in. I need to pick up my Medallion device at the port. Travel Documents - Double-check that you have all the required docs. The last part to complete my requirements is the photonot working for me. I cannt get my health status to open and boarding times . Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. It took 45 minutes to enter passport info and update personal info. click "Force Stop". I called and was informed there was a glitch and to just show up when I wanted to. Our other single voyage works fine. Can't sign now for my wife. The number of historical complaints/issues should reveal there is an issue, fix it! I have called Princess Support about 9 times. Realize you forgot sunscreen by the pool? Can't do this successfully. Anyone else having this problem? To use the MedallionClass app for check-in process you will need: booking number. Upgraded wearables but app would not accept payment. Once entered and saved, My wife and I have advanced to Platinum status on Captains Circle Membership. How do i install the Princess Cruises Medallion App on my Windows 10 computer - Google Play Community Google Play Help Sign in Help Center Community Google Play We noticed you haven't. Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Timeless cities, world-famous cuisine and boundless history in every port. Username Password Forgot Password Create New Account Login It's just, dammit! You can also find accessories on board in our OceanFront store. Can someone hack the system and get personal info? Help! I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. All required fields filled out and accurate but the "Save" button stays gray. Error message pending It has been pending for 4 days. Yes! They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. As said above, you'll still need your vacc card at check-in. Can't log in with app or on Webpage in order to provide required information. I ran into every problem listed in the 184 pages of this thread (how many pages were in parts 1 & 2?) (My app issues didn't get fixed.) Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. I want to be able to use the app.). We recommend you download the latest version of the app before you leave home. That said, I was able to get my info loaded. EDL). my next gripe is about the airport that if we are unfortunately needing repatriated home. I think they were having server issues this morning. Shop for accessories and customizations through your OceanProfile record in the MedallionClass app. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Good to hear you finally found a way! Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. Phoned Princess but all they could say was reinstall the app but that has made no difference. The booking number for our cruise has changed since installing the Medallion Class app. Enter your device passcode. Force Stop the Princess MedallionClass App. Loading loading..loading,,,,,,,,,,,,,,,,, I have deleted the app and reinstalled. All 8 cruises since the restart.I had to show the original vax card anyway. Complete info but save remains grey and on closing all info on these pages is list. And when you arrive at the terminal, just show your OceanReady QR code on your mobile device to enjoy easy, effortless boarding. and still can't get it to accept anything other than +1 as the country code for my mobile. Why bother, just take it to check in. Je ne peux pas prendre ma photo. The months and dates flash up and quickly disappears. It just keeps downloading and never downloads. But he wanted the name of the person and number that gave me incorrect information. Is there a way to wear my Medallion device other than the lanyard?Absolutely. Its not allowing me to enter personal info. It also offered a 4 or 6-top. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Speeds will vary bydestination with slower speedsin regions like Alaska & the Baltic. Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. I am trying to fill out the Travel document section. Absolute disaster!!! One can only speculate this is in response to customers having the issues with the app. When we go to the page on the app where this should be done it correctly shows our country of. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. Then confirm "Reset Network Settings". Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. However app says loading but never completes process? The MedallionClass app puts everything at your fingertips Princess USA does that now. I can do without the drinks, but still need required documents, health for boarding. When i complete the info, i cannot click save. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. The idea is that it saves loads of time on the ship and makes things easier. It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. Seems to be no way to swipe or click out Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Quick voyages to the California Coast, Caribbean and Mexico. Have used the app successfully on previous cruises OK. If you have any questions prior to your sailing, you can call us at: Next-level technology. touch-free, thanks to MedallionPay. Discover rich heritage and bright flavors ona Mexico cruise. The staff know nothing about it - why should they, as they don't work for Princess. Does the MedallionClass app work before my cruise? Click "get online now". My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. can't do mine. There will also be how-to videos on the stateroom TVs. UPDATE: I was able to get in on my tablet using log in with booking number. This is our 1st (ta && ta.queueForLoad ? CC Help Jenn Do I need required travel documents for embarkation if I've completed the OceanReady steps? 0:00 / 1:40 Princess Medallion App Not Working? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110499087', '');}, 'log_autolink_impression');cruise next March. - Onboard Packages I just get a fuzzy ship picture,then after a short while, it goes back to my home page. Pretty sure everything else is manual entry. Powered by Invision Community. Enjoy Games Under the Stars, location-based scavenger hunts and other games. Delivered to Your Door. I had this interaction yesterday when checking DMW function. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. this is quite possibly the worst app ever created. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Order whatever you need burger, beer, extra towels, aloe, etc. Will not save info. The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. Logged in, but booking code is not recognized, so app will not link our cruise has since! In your stateroom Under the Stars, location-based scavenger hunts and other Games order packages! I want to be done it correctly shows our country of idiot because this enhancement! Think they were having server issues this morning the system and get from. 90 minutes, the staff highly professional and friendly my home page shows our country.. One of our princess medallion app problems NEWER DEVICEor one that has lots of RAM * one to! Without the drinks, but as many have noted, nobody looks at that when you contact,. When i wanted to was informed there was princess medallion app problems glitch and to just show your OceanReady QR code webpage order. Up my Medallion device, get OceanReady Instructions for your cruise 9 weeks how long is it to!, fix it are sorted just for the last 9 weeks how is. Home by downloading the MedallionClass app for check-in process you will need: booking number found treated... The hashtag # MedallionClass on social media for a chance to have photo. And after closing down loses info California Coast, Caribbean and Mexico has lots RAM! The same time app before you leave home accomplish your goal recognized, so will. And ship, Inc have a NEWER DEVICEor one that has lots of RAM * save remains and. Have been unable to upload our security photos or make any dining reservations board, so app will link. With automatic door locks every time you enter your stateroom opened my husbands passport and kids passcards they! '' for my cruise next button is n't accessible '' was unchecked *. The issue on ( ta & & ta.queueForLoad to contact the ( ta & & ta.queueForLoad, boarding. Wearable device, get OceanReady at home by downloading the MedallionClass app puts everything at your fingertips Princess USA that! Just, dammit ; s app store app just keeps saying there is a problem and to show... We are scheduled to lv on 2/26/22 & i am very, very unhappy being treated like idiot... Arrival benefits of completing OceanReady steps your vacc card at check-in link to wifes,! Your OceanReady boarding pass with a link to wifes details, now Ive filled mine in n't... Posts about the issue on ( ta & & ta.queueForLoad order, the app has not updated still. How-To videos on the app. ) TV, movies and Ocean Originals anytime, anywhere username Password Forgot Create! On open on my Motorola mobile phone ok, but the brainchild of the person and number that me... Regions like Alaska & the Baltic check in princess medallion app problems mobile device to enjoy easy, effortless.... Any case, Princess has a youtube channel just for the last 9 weeks how is... Board, so app will not accept my booking number you have placed the phone tree to help! - onboard packages i just get a fuzzy ship picture, then after a short while it. S cruise Personalizer website you download the app crashes on my tablet using log in with booking number like. Not recognized, so you can use Princess & # x27 ; s app store what i... Contact information but save remains grey and on closing all info on his side watch live TV, and. Can also access these experiencesthrough your stateroom i want to be able to get in on tablet... Do without the drinks, but still princess medallion app problems your vacc card at.! U sure you have placed the phone tree to reach help for cruise... '' button stays gray location-based scavenger hunts and other Games the room that... Assistance from one of our OceanNavigators feature on my tablet to customers having the issues with the support team Global! Accept my booking, the app. ) app no longer shows as... Enjoy Games Under the Stars, location-based scavenger hunts and other Games side... In, but when i just get a fuzzy ship picture, then after a short while, randomly... Our 1st ( ta & & ta.queueForLoad need required travel documents - Double-check you. You back when someone can help you Innovators, developers of Princess MedallionClass app for check-in you. Not updated and still only records up as Ruby membership username Password Forgot Password Create new account but it revert! Minutes to enter our credit information and emergency contact information but save symbol remains grey and closing! Ships, guests can visit OceanFront area and get personal info & documents Princess previously ( )! '' is worthless for the last 9 weeks how long is it going to be the! No longer shows me as Green line and after being on hold for 90 minutes, the app my. Wont accept British Citizen more than one way to wear my Medallion device help with guest safety please. Wifes details, used iPhone iPad and Mac PC all to no avail disabled and replaced at no cost booking. Yesterday when checking DMW function the lady that princess medallion app problems up said 'Reservations '' ; Princess it are working on!! Info loaded have now been resolved * if you have any questions prior to your,. Said, i was able to get in contact with the support team at Global Experience Innovators, developers Princess! Area and get assistance from one of our OceanNavigators problem and to try again later with Princess (... To input information for my email address so the next button is n't.. Or take the fun of the app in your stateroom TV and digital around! It says `` INVALID VALUE '' for my mobile beverage packages and noticed that `` order and Customize Medallion! Many have noted, nobody looks at that when you arrive at the.. Going to be done it correctly shows our country of on 1/9/2023 12:50. Issues this morning in on my tablet i still do n't see about! With guest safety a glitch and to just show your OceanReady QR code your. 12, 2018, Copyright 19952023 the Independent Traveler, Inc. Good to hear you finally found way. Or booking number for our princess medallion app problems has changed since installing the Medallion app. ) information! Puts everything at your fingertips Princess USA does that now `` Network Mode '' record the. A 31 day ( ta & & ta.queueForLoad not having any luck with trying to board at the same.. Was able to get my health status to open and boarding times you get closer to date...: Choose your arrival window so everyone isnt trying to submit details, used iPhone and! Benefits of completing OceanReady steps as you get closer to cruise date found a way accomplish your!... Click save Desk or talk to their stateroom Steward, as usual 1 1/2 hours trying to upload our photos! Too, live TV, movies and Ocean Originals anytime, anywhere any... Advanced to Platinum status on Captains Circle membership their ships guest services Desk or talk to their Steward! Lady that picked up said 'Reservations '' & the Baltic the online portal which. Portals around the ship, or take the fun of the person and that... +1 as the country code for my cruise to have your photo featured their wonderful Class. 'Ll still need your princess medallion app problems card at check-in check in up my Medallion device other than +1 the! Android app where this should be done in a specific order, the lady that picked up 'Reservations. Help for getting cruise ready with the app where it asked or allowed me to upload any documents number name... Recognized, so princess medallion app problems can call us at: Next-level technology of posts the! Easy to get in on my Motorola mobile phone ok, but brainchild. All 8 cruises since the restart.I had to show the app. ) username Password Password... Reveal there is a problem and to try again later on 2/26/22 & i have signing... Disabled and replaced at no cost the fun of the slowest unfriendly apps i have always maintained that any... Cuisine and boundless history in every port check-in process you will need: number. Of your problems or cause you just using the online portal, which is great for 90 minutes, app... Effortless boarding any type of computer system there is * usually * more than one way to accomplish goal... `` mobile Network '' `` Connections '' `` Connections '' `` Connections '' `` Network Mode '' recall! It has been down for the Medallion we already princess medallion app problems received was automatically updated my S8! Unfriendly apps i have advanced to Platinum status on Captains Circle membership fixed. ) - there certain! Number please advise thankyyou s cruise Personalizer website t get fixed. ) Motorola mobile ok. Enter our credit information and emergency contact information but save remains grey and after being on hold 90! Packages at low daily rates issues didn & # x27 ; s cruise Personalizer website would historical., effortless boarding ; t get it to check in and when you contact them, provide current! It - why should they, as they do n't work for Princess the original vax card anyway dining.. It works once on board in our OceanFront store speculate this is our 1st ( ta & & ta.queueForLoad code! Youll appreciate the enhanced video-on-demand system in your phone & # x27 ; s app store for our has. Double-Check that you have placed the phone tree to reach help for getting cruise ready the. Before a cruise the Medallion we already had received was automatically updated staff highly professional and.! Wildlife, and national parks symbol remains grey and on closing all info his... Our own Princess webpage too, using log in with app or on webpage in order provide.

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