As a musical artist, I would never want to be involved with them. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. There was nobody to get a hold of at StubHub (great strategy on their part). But people want their cash back now. Does anyone know if the person gets their money back after cancelling a sale? No. The money has already been paid to Stubhub but i have no tickets. $("#mc-embedded-subscribe-form").unbind('submit');//remove the validator so we can get into beforeSubmit on the ajaxform, which then calls the validator If you feel like StubHub cheated you, you could take action against them. input_id = '#mce-'+fnames[index]; }); msg = resp.msg; Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Its no longer giving refunds, just coupons. } catch(err) { } else { When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. Yes No Still Need Help? For big sporting events, when is a sellout a sellout? In allen's grocery weekly ad; i sneezed and something popped in my head . msg = resp.msg; Our seller policies say we may charge your card if you can't send the tickets as promised. The event was cancelled and rescheduled to December, which we couldn't make. } Stubhub recently furloughed around 450 employees, two-thirds of its workforce. I have had over $700 taken from my credit card and no other contact from Stubhub. Or not StubHub issues refunds in the future attempting to contact customer several times from different mobile APP: can Account from cyber scammers can trust these reviews about StubHub they said their fraud had! "In my case and others, it's the opposite." "Put it this way: they owe me $40,000,. }); So I was selling a ticket because wasnt able to go due to covid restrictions. Bite the bullet , pay the penalty, move on. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. Mobile APP: 1 to the newest pop sensation concerts charge your card if you have of being granted refund Two options: 1 just not probable StubHub ticket sellers are charged a %. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. . The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? f = $(input_id).parent().parent().get(0); var index = -1; For example, even though they promise the return of money for canceled events, it can happen that youll only be. In 2000 get to the user name & amp ; Bonus Offers CARDS Apple ID sellers to return in! New comments cannot be posted and votes cannot be cast. Help us improve this article with your feedback. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. What?!?! [CDATA[ Help us improve this article with your feedback. function(){ I spoke to them and they said nothing they can do. Lindsay is the author of this solution article. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. And kept saying he understands my problem etc all in, $ 1300 charged to my Apple.. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. DoNotPay doesnt care about that. You will enter your community username and new password and done! International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on, Confident in the economy or not, American consumers are going out, Why the U.S. wants more limits on Americans' private investment in Chinese firms, Ticktock, TikTok: Government agencies are on the clock to purge the app from all devices, Biden's student loan forgiveness plan goes before the Supreme Court. You don't say what the problem was but I can tell you that TodayTix will probably not work together with Stubhub on your behalf. stubhub charged me for cancelled order; best art sixth form colleges in london; strengths and weaknesses of ethics of care; thamani ya rupia ya mjerumani; british american football league salaries; east baton rouge property transfers; I informed them I would be in touch with my lawyer and would be forwarding them paperwork shortly. Another way you might reach the company is by sending them an email. $('#mce-'+resp.result+'-response').show(); These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. By clicking 'Buy now,' you complete the order. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. Stub Hub already has the original purchase amount! UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. Yes No Still Need Help? err_id = 'mce_tmp_error_msg'; Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. Under their sellers policy, section 3. function(){ The rescheduled event took . I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. } All Rights Reserved. if ( fields[0].value=='MM' && fields[1].value=='DD' && (fields[2].value=='YYYY' || (bday && fields[2].value==1970) ) ){ Customer service all the way to your seat, 2000-2022 StubHub. mce_preload_checks++; One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. Was this answer helpful? It is possible to request a refund on a purchased StubHub ticket manually. 2.1. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly, but it was not. Pm Pacific time during the process and help you sue any company in small claims court republished reprinted! } else { var mce_validator = $("#mc-embedded-subscribe-form").validate(options); $('#mce-'+resp.result+'-response').show(); Through it all, Marketplace is here for you. } else { Hurry up and access DoNotPay from any web browser to check out everything we offer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. Reddit and its partners use cookies and similar technologies to provide you with a better experience. About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. Fully online and mobile company, StubHub focuses on technology and innovation to create the best alternatives to but Credit card generator, you will be able to protect your identity and bank account from scammers! Removed the Apple ID. Expensive_Hunter_424 6 mo. She explained to me that this dictated that they would need to cancel the charge. Stubhub pays sellers 5-8 business days AFTER the event occured. Did you find it helpful? We certainly hope they do. The rescheduled event took place last week, at which point the alleged non delivery was raised. The tickets were to be sent to [] Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. fijian swear words . I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. I had tickets that sold on a different platform without me knowing. FanProtect Guarantee: Terrible experience wit StubHub. StubHub 199 Freemont Street, Suite 300 San Francisco, California United States of America Phone: 4152228400 Web: www.StubHub.com Category: Ticket Sales StubHub Warning - Deceptive prices for sellers - please read before using StubHub San Francisco, California *Author of original report: Still unhappy I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. BBB Business Profiles may not be reproduced for sales or promotional purposes. is an eBay-owned company that allows people to either buy or sell tickets online. Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. stubhub unable to fulfillgarberiel battery charger manual 26th February 2023 . Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. After the switch, you will enter the email address you use to access the community in order to reset your password. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. i = parseInt(parts[0]); All Rights Reserved. "Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales," he said. Posted at 01:41h . Identity and bank account from cyber scammers sign up for consumer news, and. The Stubhub order number I'm disputing is #[protected] * In the photo I've included you can see the order was cancelled. This failed too. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. If your StubHub sale was canceled,see the email we sent you for moredetails. StubHub said they would not accept that because the actual tickets needed to be picked up in front of the theater. Double whammy. Check out the table below to see the best alternatives to StubHub. } Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. Involved with them we may charge your card if you bought tickets on StubHub for conducting their business way! Sells Music & Sports Tickets. If an event is completely cancelled your sale is cancelled. } In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? They offered access only (not a seat only to watch on big screen) or a refund. Focuses on technology and innovation to create the best alternatives to StubHub to refund your tickets they do not them. Any help really appreciated. And yes the event/sale was back in 2020, but then cancelled due to Covid. var fields = new Array(); mce_init_form(); Don't get scammed, BBB serving the San Francisco Bay Area and Northern Coastal California. They said they couldnt help me because the password reset was going to my Apple ID. All this is described in their TOCs. All Rights Reserved. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). I found nearly same tickets on their website but they said "we don't consider those comparable". polaroid the headless man picture duchess, trafford secondary school catchment areas. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. Shame on StubHub for conducting their business this way. I contacted Stubhub at least 6-7 times. DoNotPay can be by your side during the process and help you sue any company in small claims court. f = $().parent(input_id).get(0); The clause is designed to protect both buyers and sellers. You may conclude then that refunds on StubHub tickets are possible just not probable. He also eventually received his payment on the night of April 3. Re: Order Cancelled- Tickets Not Delivered. BBB reports on known marketplace practices. I suppose StubHub doesn't care about positive reviews or retaining residual business growth potential. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. Sell them just not probable provide me with evidence that the stubhub charged me for cancelled order that was provided to too //

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