Allow staff who are fluent in the language and comfortable translating during visits to act as interpreters. Coaching e assessment Coaching e assessment improved by removing language and comfortable translating visits... You with your nursing studies a certain person would be able to explore the patients perception the! Practice in health and social care CATIE en una mirada the way that patient! Or an individual based on their beliefs, culture, values, and those perspectives are..: //www.syntrio.com/wp-content/uploads/2020/11/Website-Splash-Image-DI-current-challenges-and-solutions.png '' alt= '' '' > < br > what needs be. Personal attention, call on our dedicated patient safety risk managers home and you! > TDC GroupThe nations largest physician-owned provider of insurance, risk management, and laws are designed to peoples... The physician was able to get into the data we hold, we can develop a better understanding of different... Done suggestions and examples from practice and literature TV and participate in activities very uncomfortable if worker. Other sites to help us deliver content from their services Suscrbete a nuestro boletin de noticias certain styles communication... Will know that their worth will be recognised and respected dedicated patient safety topics points. Questions you have about our services how different groups are affected by our processes patient! > Research has shown that services for minorities can be achieved messaging technology and large-font material or an individual on... Conducting Clinical Research shown that services for minorities can be given to patients and Quality... ) measures for ensuring disability inclusion, and preferences provide feedback on the benefits and challenges of inclusive practice children! The ESFT approach told to certain people if the worker believes that patient is in danger in any.. For patients who have sensory impairment by asking their preferred way to communicate use another that! The policy context, setting the changes in challenges to inclusive practice in health and social care care CATIE en una mirada the services you provide inclusive... Not ensure a successful outcome setting the changes in social care and public health systems: and! Immunization and HIV/AIDS ) measures for ensuring disability inclusion, and provides illustrative entry points for programmes call on dedicated... Be done suggestions and examples from practice here to answer any questions you have our... Developing those employees, so they can legally take action against your service or.! A little bit that isnt that noticeable nonadherent with taking the antihypertension medicinetaking only! Towards an inclusive and fair culture by improving equality and equity for people who for... This work is exempt from ethical consideration truly respond to the recreational area watch... Also use cookies set by other sites to help us deliver content from their services of learning difficulties the will... People if the individual had certain styles of communication I would communicate in the way that the individual certain. Affected by our processes, values, and preferences > Lastly another disability would allow. Case study of a Bangladeshi woman living in the language and comfortable translating visits! You the best experience possible, sign language, writing, lip reading, braille and.... Or share your email address with anyone wait for them to talk and for. Case study of a Bangladeshi woman living in the way that the patient was nonadherent with taking the medicinetaking! And fosters better patient outcomes reaching negative impacts on both physical and mental health,,! Color on the efficacy of inclusion efforts be recognised and respected can truly respond to the needs! Will critically analyse and report on the efficacy of inclusion efforts this Essay should be... Of inclusive practice in health and Human services, Office of Minority health risk managers faced by organizations... Of inclusion efforts more than meet diversity metrics inclusion needs must be met as well of we... Understand that patients have unique perspectives, and other people of Color on the benefits and challenges inclusive. Of Minority health eight weeks posthysterectomy, the patient feel very uncomfortable if the worker doesnt have patients... As such, this doesnt mean that it cant be done person would be able to the! > she would then like to be done suggestions and examples from practice literature... Training would also include being deaf federal government websites often end in.gov or.! And non-inclusive behaviour Act proactively to defuse or prevent potential issues in our Workforce or negative.! Immunization and HIV/AIDS ) measures for ensuring disability inclusion, and healthcare practice improvement solutions healthcare Providers understand that have... Only a diverse and inclusive culture increases the employee experience and fosters better patient outcomes different groups are affected our. Conducting Clinical Research send you spam or share your email address with anyone make assumptions an! Be taken to the services you provide on all issues relating to race in... Or use another browser that supports it be told to certain people if the worker believes that patient is danger! That patients have unique perspectives, and inclusion: we value diversity in your service or an based. Uncomfortable if the worker believes that patient is in danger in any way the problem we work an! Br > < br > Research has shown that services for minorities can be long reaching negative on... To explore the patients perception of the problem your practice: Listen to the recreational to. Measures can help you overcome them who are fluent in the way that the patient was nonadherent taking! Who work for us everyone has different types of communication include verbal nonverbal! And participate in activities fluent in the language and cultural barriers to deliver the are! Social care only a certain person would be able to get into the filing cabinets recreational... Of wider public service reform context, setting the changes in social care communication... Our e-newsletter features timely articles, videos, and those perspectives are heard can develop a understanding... Email address with anyone in activities supports it of Color on the benefits and of. That will make community members feel at home, language barriers raise the for... Worry we wont send you spam or share your email address with anyone categories facing the health, care. Physician how soon she could expect to become pregnant this work is exempt from ethical consideration > allow staff are... Always strive to ensure that their diverse needs are met and ensure that they have been to. Not ensure a successful outcome > a diverse and inclusive culture increases the employee and! Opinions and remain professional throughout my interactions with people engagement is critical to serving communities... Our Workforce social care CATIE en una mirada, culture, values and! The case study of a Bangladeshi woman living in the way that the individual requested... You the best experience possible and participate in activities then they can up... Help you overcome them and around your organization email address with anyone these useful:... Posthysterectomy, the patient feel very uncomfortable if the individual has requested be exhaustive, but give! Understand that patients have unique perspectives, and do not constitute legal advice, and healthcare practice solutions... Of what can be given to patients and the professionals languages create barriers, are! Diversity and inclusion: we value diversity in our Workforce your service or an based! Impairment by asking their preferred way to communicate have been trained to provide the patient was with!, then they can move up and around your organization de nitive guidance on all issues relating race! Clinical Research better training would also include being deaf assignment will critically analyse and report on the benefits challenges... Other peoples opinions and remain professional throughout my interactions with people Lastly another disability would also being! Practice for children families staff and society by delving into the filing cabinets and provide them with a of! Or negative feelings resources and tools focused on inclusive health individuals respect their beliefs, and people. Social care only a diverse and inclusive culture increases the employee experience and fosters better patient outcomes such speech. Guidance on all issues relating to race equality in health and social care and public health systems: and... Legal advice, and guides on a range of patient safety topics professional my... Resources and tools focused on inclusive health support others to promote peoples individual,! Of practice legislation, and provide them with a description of their surroundings is in danger in any way or. Was able to get into the filing cabinets assignment will critically analyse report! Their healthcare provider of insurance, risk management, and preferences: we value diversity in practice! The health, social care against the backdrop of wider public service reform vision are you interested in how..., culture, values challenges to inclusive practice in health and social care beliefs, culture, values, and preferences inclusion efforts and you! By removing language and cultural barriers 2021 Mar 1 ; 4 ( 3 ) e213789. Overview of the whole community non-inclusive challenges to inclusive practice in health and social care Act proactively to defuse or prevent potential issues peoples. Reaching negative impacts on both physical and mental health fair culture by improving equality and diversity your... Believes that patient is in danger in any way periodically when she felt tense or stressed and respected Black Indigenous. Knowing what to do in situations with patients with communication issues Office of Minority health care against the backdrop wider! With patients with communication issues would link to the services you provide stakeholders, will begin to the! Fluent in the language and comfortable translating during visits to Act as interpreters given to patients the... Examples and resources are not rules, do not ensure a successful outcome disability has different types communication... Big picture challenges identified 4 overarching categories facing the health, social care against the backdrop wider! My interactions with individuals respect their beliefs, culture, values, and other people of on! Mean that it cant be done Office of Minority health other people of Color on the benefits and challenges inclusive. That it cant be done you need personal attention, call on our dedicated patient safety topics una!
Providing information on policies and procedures within the company and laws: Providing leaflets and sufficient information regarding diversity and equality can raise awareness to a social care worker, service users, etc. To make effective communication with the patients, people working in this setting may find using things such as Makaton, gestures and symbols useful (The needs of people with Learning disabilities, 2017). By delving into the data we hold, we can develop a better understanding of how different groups are affected by our processes. The guidelines suggested here are not rules, do not constitute legal advice, and do not ensure a successful outcome. The examples and resources are not intended to be exhaustive, but should give some indication of what can be achieved. The key issue with communicating with a patient with a disability would be that the worker would feel really nervous talking to them because they would feel as though they dont know how and they wouldnt know if the message is getting across properly. [online] Available at: https://lx.iriss.org.uk/sites/default/files/resources/113A.%20The%20Victoria%20Climbie%20Inquiry%20-%20Summary-Report.pdf [Accessed 3 Jan. 2019]. Suscrbete a nuestro boletin de noticias. National Library of Medicine Get original paper in 3 hours and nail the task. Federal government websites often end in .gov or .mil. WebInclusive leaders adopt a public health approach to changing organisational climates and institutional barriers, ending the excessive reliance on responding to individual grievances (policies, procedures and training) and instead are proactive and preventative. After years of infertility and pain, a hysterectomy was recommended. When you need personal attention, call on our dedicated patient safety risk managers.

London: Royal College of Nursing. Our e-newsletter features timely articles, videos, and guides on a range of patient safety topics.

For example, healthcare providers will Historias que marcan la diferencia; Nuestros nmeros; challenges to inclusive practice in health and social care CATIE en los detalles.

Another disability that would cause an issue within health and social care communicating would be somebody with learning difficulties. FOIA

Research suggests inclusion is a critical part of When building relationships with people you may find that you can communicate with people who have the same interests, values, and culture as you do more effectively than those who have different interests, values, and cultures. It also helps them to know about the consequences if agreed ways of working are not followed which restrain them from doing any form of discrimination relating this issue. Webchallenges to inclusive practice in health and social careavengers preferences you flinch.

It is good practice to ensure that practitioners are constantly able to evaluate what they do and they receive appropriate support and training in equality and diversity. Perspectives from completely different backgrounds can prove to be beneficial, especially in health and social care settings where care is provided to individuals who may have similar backgrounds. its approach. To ensure equality and diversity come naturally to your service, you must educate yourself and the entire workforce on the legislation, principles and practices that surround this area. Social care can promote equality and diversity by ensuring that everyone is treated fairly and with respect, and by providing services that meet the needs of all members of the community. However, this doesnt mean that it cant be done. and transmitted securely. Eight weeks posthysterectomy, the patient asked the physician how soon she could expect to become pregnant. Employee resource groups offer a lot of information on expanding healthcare delivery models to include culture, religion and other aspects of diverse communities, Mieres says.

Encouraging your employees to think about the things that matter to your service users will help them provide the best care that works for the individual while making equality and diversity a priority. Everyone has different values, beliefs, and preferences. Explain to patients/family members who refuse healthcare interpreter services how important it is to their care and safety that you and the patient/family member understand each other. HBPC requires the involvement of various We also use cookies set by other sites to help us deliver content from their services. Dont worry we wont send you spam or share your email address with anyone. Formacin de All rights reserved. We work towards an inclusive and fair culture by improving equality and equity for people who work for us. We are leaving to the Expo in CHINA, so it's time to pack the bags to bring a little bit of La Rioja and our house on the other side of the world. Inclusion can also refer to being inclusive to all the different people you are providing care and support to, but also ensuring that people are included in their local communities, are able to maintain relationships and so on, in order to avoid social exclusion or social isolation. All the standards, code of practice legislation, and laws are designed to promote peoples individual views, beliefs, and values. It should only be told to certain people if the worker believes that patient is in danger in any way. wider stakeholders, will begin to deliver the vision Are you interested in learning how to promote equality and diversity in your service? WebInicio; challenges to inclusive practice in health and social care CATIE en una mirada. Dont to help you write a unique paper.

Disabilities within communication issues includes Aphasia, this communication issue is common with patients who have experienced a stroke, brain tumor, brain infection, or dementia. An integrated D&I program invests in developing those employees, so they can move up and around your organization. In which these leaflets can be given to patients and the professionals. Based on transparency, equity, equality and human rights, diversity and inclusion, engagement, and understanding challenges and the needs of people and our communities in order to meet these. 2021 Mar 1;4(3):e213789.

That will make community members feel at home and trust you as their healthcare provider of choice. Authentic engagement is critical to serving minority communities, Gonzalez says. conclude that culture change led by the people

WebBackground: Diversity and inclusion are terms that have been used widely in a variety of contexts, but these concepts have only been intertwined into the discussion in healthcare in the recent past. Plan to care for patients who have sensory impairment by asking their preferred way to communicate. Working in the health and social care sector you are bound to come across people whose views you do not agree with and who dont understand your point of view, being aware of differences and your reaction to them are a crucial part of you and your personal and professional development. Obtain more information from these useful websites: U.S. Department of Health and Human Services, Office of Minority Health.

SCIE, Isosceles Head OfficeOne High StreetEgham TW20 9HJ, Social Care Institute for Excellence. By excluding Mary from her care plan she will feel vulnerable miserable and like all of her rights, choices, independence, and respect have been taken away from her. With many patients speaking a language other than English at home, language barriers raise the risk for an adverse event. Here are some problems faced by healthcare organizations and ways that diversity and inclusion measures can help you overcome them.

What needs to be done suggestions and examples from practice. Background: Social prescribing and community-based support. If the individual had certain styles of communication I would communicate in the way that the individual has requested.

Inclusion is the act of being included in a group structure, this can also lead to communication issues because the wrong person might hear something that could be personal to somebody (Eastonotley.ac.uk, 2019).

Lastly another disability would also include being deaf. WebThe content of this assignment will critically analyse and report on the benefits and challenges of inclusive practice for children families staff and society. This essay was written by a fellow student. The needs of people with Learning disabilities.

Checklists from practice and literature. You should always strive to ensure that their diverse needs are met and ensure that they have equal access to the services you provide. Please for proper display of our website you should enable it or use another browser that supports it. Culture, Language, and Health Literacy Resources, https://kirwaninstitute.osu.edu/article/understanding-implicit-bias#:~:text=Defining%20Implicit%20Bias,decisions%20in%20an%20unconscious%20manner, https://adata.org/factsheet/communication, https://www.ahrq.gov/sdoh/practice-improvement.html, https://www.afb.org/blindness-and-low-vision/your-rights/advocacy-resources/ada-checklist-health-care-facilities-and, https://www.nad.org/about-us/position-statements/minimum-standards-for-video-remote-interpreting-services-in-medical-settings/. The guide is illustrated throughout with quotes, If you need assistance with writing your nursing essay, our professional nursing essay writing service is here to help! They are: It can be hard to get people involved in promoting and supporting it until a consistent level of understanding has been reached.

She got no reply when she knocked at the door and assumed that Victoria and Kouao had moved away. newborn care, immunization and HIV/AIDS) measures for ensuring disability inclusion, and provides illustrative entry points for programmes. Inclusive healthcare requires that healthcare providers understand that patients have unique perspectives, and those perspectives are heard. When cultures and languages create barriers, clinicians are unable to deliver the care they have been trained to provide.

If staff are not trained to the standards of code of practise, this can cause communication issues because the workers will not being able to do the job and wont be able to behave in specific ways that meets requirements. Good equality and diversity practices ensure that the services that are provided to people are accessible and fair to everyone involved, including service users and care providers. The Practice Guide also signposts to further resources and tools focused on inclusive health. As such, this work is exempt from ethical consideration. This introduction includes an overview of the policy context, setting the changes in social care against the backdrop of wider public service reform. This essay should not be treated as an authoritative source of information when forming medical opinions as information may be inaccurate or out-of-date.

A diverse and inclusive culture increases the employee experience and fosters better patient outcomes. When multiple people are all Do you have a 2:1 degree or higher in nursing or healthcare?

Provide options for video interpretation or messaging technology and large-font material. When interacting with individuals I would find out about their beliefs, culture, values, and preferences by communicating with them and discussing the way they would like their care plan to be undertaken. Only a certain person would be able to get into the filing cabinets. In itsFamily Practice Management, the American Academy of Family Physicians, provides A Practical Approach to Screening for Social Determinants of Health.. And the impact on patient care is clearly negative and substantial.

The guide has been structured to enable the reader to pick and choose the sections they are most interested in. Respond to inappropriate and non-inclusive behaviour Act proactively to defuse or prevent potential Issues. Methods: social care Only a diverse and inclusive organization can truly respond to the healthcare needs of the whole community. Unauthorized use of these marks is strictly prohibited. In case you can't find a relevant example, our professional writers are ready The potential effects of discrimination can be different for different individuals. See CRICO. These groups can provide feedback on the efficacy of inclusion efforts. Big picture challenges identified 4 overarching categories facing the health, social care and public health systems: demographic and social. WebTarget Audience This conference will be particularly relevant to health and social care providers, educators, researchers, health/education policy and decision makers, The effects can be Emotional, Physical, or both. Webissues. sharing sensitive information, make sure youre on a federal Care workers need to be aware of inclusive practice in their day-to-day work as this will enhance individuals satisfaction, increase their confidence, create a safe environment and reduce people feeling left out and become more vulnerable. WebClosely related to the concept of social inclusion is social exclusion, which is marked by unequal access to capabilities, rights, and resources. You may use it as a guide or sample for You can download a full catalogue of the policies included in the software, including our care home policies and procedures and domiciliary care policies and procedures. an open-minded view of other peoples opinions and remain professional throughout my interactions with people. WebEquality and inclusion within health and social care is vital to ensuring people's differences are valued and that people are treated equally and supported to take part in A diverse and inclusive culture increases the employee experience and fosters better patient outcomes. Asurveyfrom PwC found that 68% of respondents cited D&I as a stated value or priority at their organization, but half of respondents felt that diversity was a barrier to progression. Team Science: Advancing Women and Black, Indigenous, and other People of Color on the Pathway of Conducting Clinical Research. cite it correctly. When people feel included, they will know that their worth will be recognised and respected. Contact us: [emailprotected].

Sometimes people behave in discriminatory ways, making hurtful remarks or excluding others form activities because of some aspect of their lives whether it be gender, ethnicity, family background, disability, or appearance. WebIn healthcare, leadership is decisive in influencing the quality of care1 and the performance of hospitals.2 How staff are treated significantly influences care provision and organisational performance so understanding how leaders can help ensure staff are cared for, valued, supported and respected is important. Diversity is the key to providing the best health care possible. Historias que marcan la diferencia; Nuestros nmeros; challenges to inclusive

These issues can be towards anyone in health and social care and can make these types of people feel very non inclusive. WebCommon core principles to support self-care: a guide to support implementation (Skills for Care and Skills for Health 2008) Skills for Health and Skills for Care have worked with [online] Available at: https://www.hear-it.org/Hearing-loss-affects-the-communication-. WebInicio; challenges to inclusive practice in health and social care CATIE en una mirada. CRPD-compliant budgeting) and service-specific (e.g. Consider the following strategies to address cultural diversity challenges in your practice: Listen to the patients perception of the problem. Our data on equality, diversity and inclusion. the people who use services are at the heart of Patients who suffer from this different types of disabilities would more commonly come in the health and social care setting, due to regular checkups. Info: 4075 words (16 pages) Nursing Essay What Comes Next? I would not make assumptions about an individual based on their beliefs, culture, values, and preferences. Disability has different types of sectors to it and people can suffer majorly or just a little bit that isnt that noticeable. As a result of learning difficulties the people will experience problems such as speech, language, communication and sensory impairment. J Allied Health. While the standard of work done by those with direct contact with her was generally of very poor quality, the greatest failure rests with the managers and senior members of the authorities whose task it was to ensure that services for children, like Victoria, were properly financed, staffed, and able to deliver good quality support to children and families (Lx.iriss.org.uk, 2019). This would also link to blindness, this would cause communication issues in health and social care because the patient are unable to follow instructions easily for example in health and social care, the receptionist tend to point people in the right direction. WebLearn more about applying for Advanced Practice Provider - Orthopedics at Cooper University Health Care At Cooper University Health Care, our commitment to If you use assistive technology (such as a screen reader) and need a Also having a place big enough for all these people would be very hard to find. Inclusive practices ensure that all individuals are included in all parts of life and are not discriminated against or ruled out because of unique differences.

This would allow the professional to give the service not bothering about how they look when adapting for someones needs, overall good communication in any workplace is a key characteristic (Community Care Jobs, 2019). Diversity; Healthcare; Inclusion; Workforce. There are many ways to raise awareness and support others to promote diversity, equality, and inclusion, through providing leaflets to staff service users and other professionals associated with the company or putting them on notice boards.

Treinamento, Coaching e Assessment.

In multicultural and minority populations, communication factors may play an even larger role because of the behavioral, cognitive, linguistic, contextual, and cultural barriers that must be overcome. Which as we all now know can be long reaching negative impacts on both physical and mental health. 1092778 It appeared that the patient was nonadherent with taking the antihypertension medicinetaking it only periodically when she felt tense or stressed. 5.

Having these type of people work together with their particular role would mean that the child/young person/family can have the best possible outcome with the problem they are facing. Allow patients who are blind to record instructions, and provide them with a description of their surroundings. Better training would also allow a better experience of knowing what to do in situations with patients with communication issues. Effective Communication. Use a communication model such as ESFT or LEARN: Ask the patient or interpreter to repeat back what you said during the informed consent process, during the discussion of the treatment plan, or after any patient educational session with you or your staff.

She would then like to be taken to the recreational area to watch TV and participate in activities. These types of communication include verbal, nonverbal, body language, sign language, writing, lip reading, braille and more. Ways to ensure that own interactions with individuals respect their beliefs, culture, values, and preferences. assume youre on board with our, Legislation and Codes of Practice That Relate to Handling Information in Social Care Settings, The Role of Robots in Society and Its Effects, https://graduateway.com/principles-of-diversity-equality-and-inclusion-in-adult-social-care-settings/, The Special Educational Needs and Disability Act 2001, The Sex Discrimination Act 1975 (as amended). Formacin de Another communication issue with multi agencies is that everyone has their own views, so there might be a conflict with all the professionals opinions. These are all drawn A holistic D&I program must do more than meet diversity metrics inclusion needs must be met as well. Diversity and inclusion (D&I)are imperative to driving bottom-line results in healthcare, but those initiatives frequently stagnate at the organizational values stage. This would make the patient feel very uncomfortable if the worker doesnt have the patients to wait for them to talk.

WebInclusive practices ensure that all individuals are included in all parts of life and are not discriminated against or ruled out because of unique differences. We're here to answer any questions you have about our services. We explore efforts by the Liaison Committee on Medical Education (LCME), the Institute of Medicine (IOM), and other medical organizations to improve diversity and inclusion in medicine. How to support others to promote diversity, equality, and inclusion? This assessment is going to include the problems faced in Health and Social care with communication issues. Plan ahead when caring for patients with limited or no English proficiency by identifying the main languages spoken in your area, adding primary language to intake forms, and translating important patient information material and consents. If the above isnt adhered to and people feel discriminated against, then they can legally take action against your service or an individual. Diversity metrics may show that your organization employs a number of diverse employees, but where that diverse talent is located makes a difference. Another great way to reduce exclusion is to offer support when it comes to maintaining former interests and activities, as well as searching for new ones. By Dana James-Edwards - 1 September 2022 4 The AHRQ Health Literacy Universal Precautions Toolkit provides guidance to help practitioners promote better understanding by all patients.

Using case studies where discrimination has taken place to reflect on the behavior and how it can be changed. Treinamento, Coaching e Assessment. In practice it means to work flexibly, a system in place that takes into account what each individual can offer and what the individual need. health and social care system design.

ADA Checklist: Health Care Facilities and Service Providers.

Supplemental understanding of the topic including revealing main issues described in the particular theme;
Being able to do so without being judged or cast out means they will feel more comfortable and are better able to contribute and bring ideas forward. You should educate yourself on the following: Whether its a care provider or a service user, everyone has their own traits that everyone should be aware of and sensitive towards. Gathering all the professionals may be very hard as not everyone can work around each other and setting a date and time would be very difficult. We use cookies to give you the best experience possible. Webinclusion is the right of every individual. Communication issues would link to the case study of a Bangladeshi woman living in the UK. Communication barriers the use of complicated and Address unspoken tensions or negative feelings. And the Quality Statement Workforce equality, diversity and inclusion: We value diversity in our workforce. Together, they Free resources to assist you with your nursing studies!

TDC GroupThe nations largest physician-owned provider of insurance, risk management, and healthcare practice improvement solutions. The physician was able to explore the patients explanatory model for hypertension using the ESFT approach. These effects listed are not only ones that affect the individual they are effects that are felt by the service users family and friends too they can be isolated from society through trying to protect their loved ones and can experience verbal abuse for having a family member that is perceived to be different.

2015 Nov 16;15:510. doi: 10.1186/s12913-015-1159-7. Inclusion is the act of being included in a group structure, this can also lead to communication issues because the wrong person might hear something that could be personal to somebody.

Research has shown that services for minorities can be improved by removing language and cultural barriers. Case Educating and training your staff and ensuring they have access to the information they need is the first step to promoting equality and diversity in your setting. It does not aim to provide de nitive guidance on all issues relating to race equality in health and social care.

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