Three rack servers per site are sufficient to provide hardware redundancy and geographic redundancy. End of support - no version upgrades available. Was only sold as 6.x. Nightly backup (usually Publisher's VM only) is 50 IOPS. VMware "Long Distance vMotion" (site to site) is not supported. Not supported for other applications. NOTE: support varies by app and version. I have nearly a decade of experience designing, installing, and troubleshooting Cisco Unified Communications systems of all sizes. As well as rack mounting / cable management hardware. E.g. Step 1 From the viClient, Initiate the tools upgrade by clicking on VM > Guest > Install / Upgrade VMware Tools (this can also be done by right-clicking on the VM). Storage vMotion Always enable hyperthreading in the hardware BIOS if it is present to enable. (see www.cisco.com/go/ucsrnd for details). ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. 2 or 3 If purchased from and supported by 3rd-party (e.g. VMware Update Manager (VUM) Including but not limited to: OVAs for ESXi 5.x include vmv7 and vmv8). Values consistently greater than 20-30ms are frequently performance problems for typical applications. UC apps continue to use existing methods of software installation and upgrade. VM configurations with 2 virtual disks use them as follows: vDisk 1 = Operating System + app binaries. See also VMware Data Recovery and Copy Virtual Machine. Plan to have 2+ hardware nodes for redundancy. HyperFlex Edge is permitted, but only with 10GE deployment models. Not supported. upgrade to 8.x software version on the bare-metal server VM placement and derivation of required hardware specs. Virtualization Virtualized CUCM VMware changes Highlight: 1. Otherwise same guidelines as for RAID5. direct from VMware) then ESXi support is provided by the 3rd-party vendor. See the Install and Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details.) See the Business Edition 6000/7000 documentation for more details. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure. The snapshots must be merged before the Cisco Unified CCE and CVP systems transition to production. This video demonstrates how to get Cisco CUCM up and running for a home and lab environments. IM and Presence Service Unlisted model ranges are not supported even if the parent architecture is supported (e.g. E.g. Not supported. Embedded virtualization licenses are purchased from and supported by Cisco (e.g. Minimum required memory is ~44GB for this example's VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. Cisco UCS servers use "soft media" such as ISO or FLP (virtual floppy) for procedures that require external media (such as installation and upgrade). take a software backup in a maintenance window, not in production, not processing live traffic. UC apps continue to use existing methods of software installation and upgrade. This VM size can be used when performing a DRS migration from a non-virtualized/physical server with a disk capacity of 80 GB or less (e.g. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. E.g. VMsafe take a software backup Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Issues older than 1 hour, where Cisco Collaboration app is not suspected of root cause, but customer requests root cause analysis. The 1,000 user VM configurations generates about 60 IOPS during steady-state. CUCM Class of Service. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. However, if Storage vMotion must be used, it is only under the following conditions: To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Disable LRO if on ESX 4.1 and app version < 8.6. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. NOTE: support varies by app and version. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. See VMware Consolidated Backup for what is supported. Adding vDisk is not supported as it would require re-partitioning by the application. Does not apply to ESXi version upgrades. You can run a 3rd-party RAID calculator to double-check if four RAID5 volumes each with 6x300GB will accommodate. Step 3 The process will take a few minutes. ), SAN/NAS shared storage: adapter for storage access, the transport network (FC, iSCSI, NFS, etc.) Otherwise, unless indicated NOT to by a Cisco Collaboration app, customers are free to manually upgrade the vmv to a newer vmv supported by the ESXi version. To migrate from bare-metal servers (e.g. VMware Site Recovery Manager (SRM) 20220453 Systems Administrator II-Cisco CollaborationCLOSING DATE: Open Until FilledAPPLY ONLINE ATSee this and similar jobs on LinkedIn. Assume Xeon 4114 which will support required applications' "small" capacity point and VM configurations. BE7000H (M5) appliance uses dual Intel Xeon 6132 CPU (14C/2.6GHz). Refer to the VMware documentation for requirements to use this feature. See vMotion for what is supported. Redundant power supplies will be used, as well as a rack-mount kit. Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (click here for details). 3rd-Party VM-based Deployment Tools 5600 / 2.66 GHz vs. E7v1 / 2.40 GHz). Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. We don't use username/password authentication to configure a SIP trunk between Asterisk and CUCM, so select the following options: Authentication - select None. A redundant power supply may be selected. One Unity Connection 1000 user VM (2vcpu) used for EITHER Single Inbox or IMAP. VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. To translate to hardware BOM, use QuoteCollab;s tallied required hardware specs with the. 9.1 and higher will support these two-vDisk options: 2x80 GB and 1x80 GB + 1x110GB (where auto-grow COP was used on second vDisk). Cisco-provided software releases that are not past their, Cisco-provided hardware/software with valid, paid-up maintenance contracts (e.g. See the documentation for the UC application software or UC appliance software to see what is supported. larger VMs, more virtual HW options, etc.). 10.5 and later 3rd-party HCI shared storage: 3rd-party HCI hardware/software and their dependencies. OVAs configured differently than the predefined templates are not supported unless specifically allowed on the app's page on www.cisco.com/go/virtualized-collaboration. Supported Vendors, Products, Versions and Feature Editions, Unsupported Infrastructure / Virtualization Software, Purchasing / Sourcing Options for Required Virtualization Software, Supported Versions, Patches and Updates of VMware vSphere ESXi, ESXi Major/Minor Versions, Maintenance Versions and Patches/Updates, Supported Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client, VMware Feature Support for Unified Communications. Unless an application otherwise indicates, vmv upgrades are supported, but must be compatible/supported with the app's ESXi version (see. For VM configurations supporting more than 1,000 users, plan for 160 IOPS during steady-state. Go back to: destination server must align with supported co-residency after failover occurs). Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at http://www.cisco.com/go/virtualized-collaboration.) This content has been moved to Cisco Collaboration Infrastructure Requirements: Cisco Collaboration apps will explicitly indicate which Major/Minor versions they support (e.g. Three appliances at each site are sufficient to provide hardware redundancy and geographic redundancy. Customers who want to use less storage space must use the 1x110GB vdisk and a reinstall plus restore from backup is required to change from 2x80GB to 1x110GB. OVAs for ESXi 5.x include vmv7 and vmv8). This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). See VMware Consolidated Backup for what is supported. Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX220C-M5SX, quantity 6. Not supported. Not all features in a given Major/Minor release of VMware vSphere ESXi may be licensed/enabled. Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. Not supported. Required usable space is ~954GB. Moving a shut down VM during a maintenance window, i.e. For contribution to cluster's shared storage, follow guidelines for Cisco HyperFlex: Select a dedicated high-performance storage controller. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. 1R/2RU, hybrid storage vs. all-flash are all permitted. Make sure to identify customer's access network switching/fabric infrastructure and copper vs. fiber cabling before you buy compute/storage hardware, so you procure the right interface cards/ports/cables. Supported capacity and co-residency rules for UC must be followed before and after the migration. For storage, follow guidelines for local DAS. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the. is not supported (similar to moving from a more powerful server to a less powerful server, such as MCS 7845 ? If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. If you are migrating from a physical server with more than 80 GB of storage space to a virtual machine with a user deployment size of either 500 or 2,000, see the Disaster Recovery System Administration Guide for more information. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Required VM count for software redundancy will fit on pair of blade servers. VMware Data Recovery For latency/performance, rule of thumb would be 10 disks (1 HDD per physical CPU cores), but BE6000 testing has shown 6 will be enough for typical app/VM mixes at this capacity point. 3rd-Party Physical To Virtual (P2V) Migration Tools. 9.0 and later Symptom: While testing RTMT for windows 2019 Server support the following behavior was observed: Cannot install RTMT for CUCM 11.5SU6 and higher on Windows Server 2019 The following errors may be seen: "The selected application is not a valid Java Virtual Machine for this installation" or "Flexeraaw_@aaa: Windows DLL failed to load Conditions: Cisco Collaboration applications do not support non-virtualized / physical / bare-metal installation on any physical hardware except where specifically indicated (e.g. Two blades are sufficient to provide hardware redundancy. Please note the following caveats: "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". If the UC app is listed as "Supported with Caveats", then support is as described below: 5.1 U1) if required by its guest OS or for hardware compatibility. Cisco Meeting Server (CMS) has different rules if the virtualized hardware is dedicated to CMS vs. shared with other workloads. No reboot is required. Requires SAN storage. Installed base version upgrades until end of support. VMware vSphere ESXi 4.1 introduced a new setting called "Large Receive Offload (LRO)". Understanding of UCS technologies and Virtualization technologies; Responsible for upgradation of UC applications and end points like CUCM , CUC, IM&P , Jabber Clients etc. If later we find we need more links, faster links or different interconnect type, we can always add additional NICs or Cisco VICs later. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. Cisco requirements are to prevent these types of issues from impacting application availability to end-users. Cisco Virtualized Voice Browser IBM Cloud and others are not supported). If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. Slower CPUs maybe possible, but will only have caveated support. For more details, see. This setting usually needs to be disabled on an ESXi host running Collaboration app VMs (either new install of ESXi 4.1+, or upgrade from ESXi 4.0 to 4.1+ followed by upgrading VMwareTools in app VMs to 4.1+). E.g. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. CUCM licenses are based on the number of TelePresence endpoints and Jabber Video licenses in your VCS environment. VMware vShield For deployments of >1000 users or >2500 devices, some processors are not supported regardless of their base frequency even if the parent architecture is supported. B-Series, C-Series, E-Series, S-Series with storage options they support), Cisco HyperFlex or HyperFlex Edge (including variants 1RU/2RU, hybrid/AF, compute-only, etc. 1, 2 or 3 I.e. ESXi 4.0, 4.1, 5.0, 5.1, 5.5). Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. Assume dual Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. Each disk SAS 15K rpm minimum. Any on-premises "hybrid cloud" extensions of 3rd-party public cloud infrastructure (e.g. A Cisco HyperFlex Data Platform Edge Edition 1 Yr Subscription is required for each node in the cluster. Otherwise disable LRO is optional. You'll end up with a running copy of Communications Manager. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000H (M5) appliance. VMware Dynamic Power Management Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. Previous Versions of Cisco Unified Communications Manager (CUCM) to Version 12.5. Not supported. DMZ infrastructure not included in example hardware BOMs. See Cisco network and datacenter Preferred Architectures for best practices on network element selection and configuration. The RAID controller (whether motherboard, PCIe, etc.) NOTE: support varies by app and version. Cisco recommends to power off the VMs before the SAN replication occurs. upgrade to 8.x software version on the bare-metal server VMware Consolidated Backup (VCB) Account for the controller VM's requirements (vcpu,vram, vdisk, vnic, required physical CPU, etc.) This page has been updated to reflect compatibility with the latest M5 hardware. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). In fact you can use the simplest virtualization tool from the whole VMware outfit and nowadays you can install CUCM even on VMware Player. See. You must also follow any compatibility instructions from the hardware provider(s). then Cisco will provide support for ESXi. vSphere Data Protection (VDP) For cache, system and boot disks, any option is usually fine. VMware Fault Tolerance Under the Advanced section, check the Check and upgrade Tools during power cycling option. HDD pairs not recommended unless the environment is very small (few 100 devices or less). See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Customers who wish to add additional vCPU and/or additional vRAM beyond this minimum to improve performance may do so, but note the following: 1 device per user The 1GE deployment models are insufficient to handle application VM vnic and vdisk traffic. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. See VMware High Availability for what is supported. If you choose to use access options like VLAN trunking or link aggregation, multiple physical links may be required. vSphere Storage Appliance (VSA) Virtual Machine File System (VMFS) mandatory when deploying on Tested Reference Configurations of Cisco HyperFlex (because HyperFlex management requires vCenter). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Virtual Appliance Packaging of UC apps Virtual examples (non-exhaustive) include Cisco Nexus 1000V, AVS, CSR 1000V, Enterprise NFV. To remove the VMware Tools tar file, perform the following substeps. For older ESXi releases, the VMFS is transparent to Cisco Collaboration apps, but recommend using the latest version offered for the major/minor version of VMware vSphere ESXi you are deploying on. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Fast manual server moves, e.g. NOTE: support varies by app and version. Not a VMware Partner Activation Code (PAC); not manageable via myvmware.com.Not a cisco.com Product Authorization Key (PAK). Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. See VMware High Availability for what is supported. NOTE: support varies by app and version. For details on general-purpose vCenter licenses, see the following: Cisco UCS Spec Sheet or Cisco HyperFlex Spec Sheet for the hardware model of interest (e.g. Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. Obtain new version key from My Cisco Entitlements (MCE).Obtain installation media from vmware.com (Cisco UCS-specific images). Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. in a maintenance window, not in production, not processing live traffic. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. VMware Fault Tolerance

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