Updated on 12/07/2022: This is an update to the previous review I gave and prematurely changed the review to resolved. Hello Susan. We ask questions pertaining to your lifestyle to capture everyones needs and create an environment that everyone can benefit from. Looking for pool financing? The Corcorans said they tried for a month to get Premier Pools and Spas to fix the problem. "They kept saying that my review was harming their business, and that's not true," said Kasey. They meet every Tuesday morning to go over all projects. Like how do you leave a partially newly built pool in this condition? I have a huge crater in my backyard. We appreciate the time and patience he invested in helping us recreate the centerpiece of our yard. There has been little progress the last three weeks. Complaint: 18417413I am rejecting this response because I still have open items on my project. . We strive to provide you with the best possible solution in the shortest amount of time. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Copyright 2022 Consumers Unified LLC. Your call will always be answered by a live, knowledgeable . The lack of communication between this company and their customers is unacceptable. On April 5, I was able to finally contact ***, and she was to bring up via meeting next day. Gunite, Fiberglass, Vinyl: Whats The Difference? Then the team will create a comprehensive design that is uniquely you. You've requested a page on a website (cloudflarepreview.com) that is on the Cloudflare network. Premier Pools and Spas is a joke of a company. They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. I am at my wit's end. Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. That company, Prestigious Pets, lost in court. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. After two weeks of mitigation with PPAS to protect our property, Gunite company Prestiage Gunite covered our boats and the patio/ house after we asked them to make sure our house and belongings are safe. Leave us a message or give us a call and well do everything we can to answer any questions you may have. Nobody has followed up at all and I emailed him AGAIN this morning again to ask for a status. Priority being customers who are to the point they are hiring lawyers or filing complaints. Since 1999, Pearland Pools has been making dreams come true. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? So, when youre ready to take the plunge, well be here. Steve Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. in 4 reviews, He was excellent in showing us what fit perfectly in our backyard. in 3 reviews. BILD Industries consulting in which we offer small . Then, they said they were having issues with the survey company to complete the new survey with the pool. We do not do remodels or concrete, just new pool builds. Pending items listed below. We are now sitting at day 10 with a completed pool but does it work? Not even an apology. Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. Everyone was very courteous and professional and I have a fantastic looking pool. Like why? I highly recommend Premier! Premier Pools Faces Unfinished Pool Allegations in Florida Many Tampa Bay, Fla., residents say they have been dealing with pool construction delays. No one showed up and no contact from PPAS since then. Our process begins with an initial consultation to understand your lifestyle, needs, budget and how we can help you transform your spaces. This field is for validation purposes and should be left unchanged. Please run away form this company!!!!!!!!!!!!!!!! Work hard when they need to get a job done! We've been waiting for this pool for over 6 months now. "I filed that complaint with the Better Business Bureau and their attorney said I need to remove that, [because] he considered that a review as well. Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. We value your privacy. Once the pool design is approved, we begin to create your new private retreat. Unsubscribe at any time. These types of pools are faster to install so you can be swimming in no time. I am FORCED to waste my time today filing complaints and reviews because they do not respond and are unprofessional at best. Well guide you through the process. Premier Pools & Spas 257 reviews Claimed Pool & Hot Tub Service Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 491 photos See All 491 Services Offered Also my Travitine was laid with play sand and currently all of the sand from rain has washed away. We have a leaking pool pump, A hole on the side of our pool. Accepted file types: jpg, gif, png, pdf, bmp, Max. The couple says the pool has broken lights and faulty drains. We don't just build pools, we change the way people live and entertain. PLANO (CBSDFW.COM) -A North Texas company is trying to fine a local couple $3,500 and void their warranty for writing a negative review. As a matter of policy, BBB does not endorse any product, service or business. We value your privacy. For Your own sanity go with another company. Design Your Pool REQUEST A FREE QUOTE About Premier Dustin was our sales guy and he was great! I was told the items would be completed by 11/18, the items below were not. Get browser notifications for breaking news, live events, and exclusive reporting. Consumer complaints "They were excited about the whole design and everything," said Kasey. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Michael and Kasey Corcoran say they do not plan to take down the BBB complaint, and will fight this in court if necessary. Click HERE to watch our new show Passion For Splashin! Premier Pools and Spas have over 25 years of pool-building expertise. Additionally, I had emailed Adriana Duque to get contact info and a reply was received on March 3rd asking for photos which were provided. Building a pool can add value to your home. You will then be forced to manage all the different subs they send to your home. Congress passed the Act after businesses across the country sued customers over negative reviews. March 28, 2018 / 10:00 PM On day one I met our construction manager who was Aric **. A link has directed you to this review. Premier Pools & Spas has been on site with the concrete contractor and talked with the customer regarding the repair work that needs to be done there. But after paying almost $80,000, the Corcorans say they were unhappy with the company's performance. Services Offered by Premier Pools & Spas. Since 1999, Pearland Pools has been making dreams come true. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I would do it again with this pool company!!! Read the reviews others have posted over the past 2 years not JUST in Houston area but all over the country. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. You will be amazed at how this all comes together. Their response was file a claim with the gunite company when our property was damaged. We were really pleased with how quickly it was done! We ask that you be patient as we work thru the repairs you have requested. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. Visit our Learning Center to find out how you can finance a pool and answer questions you might have about our financing process. ", "It was the truth -- it was completely the truth," said Kasey. Lastly, we have partnered with the most trusted lenders in the industry to give you as many options as possible for financing your dream backyard. We've transformed simple backyards, into private paradises. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. Pool plans were completed by 3/18. Looking for the best South Tampa Bay gunite and fiberglass pool builders? 11250 Pyrites Way Rancho Cordova, CA 95670. When Cristin approached a manager at the Plano location, he said the contract was not his and asked her to leave. Nationwide: Premier Pools and Spas have over 25 years of pool-building expertise. "It's their customer service that harmed their business.". March came and went, and again no contact. Premier Pools & Spas accepts credit cards. Request a FREE quote HERE or call us at (855) 212-2210. We signed with Premier Pools and Spas of South Florida in June of 2020. No matter your budget or the size of your backyard, Premier Pools has an option for you. We seek the pool. Just finish! The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. Request a FREE quote HERE or call us at (855) 212-2210. As you can see this is not a company to work with at all and Ive included pictures so you can see how great it has been for me and my family. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool. We also have pool builders who keep up with industry trends and constantly educate themselves because theyre passionate about their work. Gunite, Fiberglass, Vinyl: Whats The Difference. He represented the couple in that case; he's also helping the Corcorans. The company specializes in luxury pools and custom-designed pools. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. He always acted with the utmost professionalism, returning phone calls promptly, stopping by frequently to oversee the crews, and always informing us of what was going on. It was a disaster! Unsubscribe easily. Kasey took down the review but posted another one on the BBB's website. PPAS builds and services swimming pools and spas for homeowners across the country. NOTHING!! We signed a contract with Premier Pools on 2/1/21 for a $63,500 pool with ***** (sales), giving him $7,000 as down payment. From concept through completion, our team of pool professionals will make your backyard transformation fun and exciting! Premier Pools & Spas is open Mon, Tue, Wed, Thu, Fri, Sat. It's now connected but no one has come to start it up. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. Within two days our pool started to leak. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. My contract was paid in full Oct 17, 2022 per the terms of the contract.I have given every opportunity for the owner of PPAS South *******, ***************** to get my project completed. Looking for pool financing? Our goal is to give you one-on-one, personalized service. Gunite, Fiberglass, Vinyl: Whats The Difference. Companies that violate the law can face fines. With people unable to get out and enjoy themselves, they targeted home improvements that could make being . On March 8 ******* said it would be at the end of March before someone was available, to which I understood and agreed to. They do not communicate and value customers. Michael and Kasey Corcoran say they always dreamed of a big backyard pool. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! When can I expect them to be done? Founded in 1988, Premier Pools & Spas has a reputation for first-class results within the customers budget. Remodeling: Im very impressed with the work they did and the quality of our pool. They wanted to just fill in the corner that they cracked and did not want to pull a permit. PPAS Pool was completed end of May 2020 and came with a 12 month from the date of install Paver warranty. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. International Association of Better Business Bureaus. The pool is still not complete as of now. / CBS Texas. I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. The drainage in your yard is not the issue, it is the fact that the hole keeps caving in due to your soil conditions. They have more than half of my money and I only have a hole in my backyard. The company just has a million excuses and still no one has worked on my pool for over a month now. Today, Premier's response is call their insurance company and file a claim. Then the excitement begins! I'm sitting here September 2022 and my pool is still not done. Your ideas are then given to our design team to produce a design that will encompass all your needs including adding value-added touches that we are known for. Sign up to receive our free weekly newsletter. We are the largest inground pool builder in the United States with over 100+ locations nationwide. Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. On 13th August 2021 my pool was plastered and filled with water. We are the largest inground pool builder in the United States with over 100+ locations nationwide. did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. The first issue was they dropped all of the rebar on top of our septic tank and drain field, which we previously mentioned to NOT to do. BBB Business Profiles are subject to change at any time. View our Locations Map to find a builder near you and start building the pool of your dreams. It's way too much money to not finish the job but yet I'm still waiting. Were ready to turn your backyard into your own slice of paradise. FAQ. How do I know I can trust these reviews about Premier Pools and Spas? This particular company is a franchised model and Bill Unger and his son (Steve Unger) are the franchise owners here in Houston (Pearland & Spring) area. Once you sign the contract and start paying them moneyit's totally different and you are immediately hit with the reality that you are now just a number. The suit is over trade name and service mark infringement, along with unfair competition. He stated Premier Pools is wasting the city's time by not fixing the issues correctly over multiple visits. The area has highly expansive soil that. Fast and easy online application. Do not use a Premier Pools franchise to build your pool. He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. Submitting a response indicates a willingness to work with customers to make things right. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Business hours may be different today. Yelp users havent asked any questions yet about Premier Pools and Spas. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. I sent a termination letter and still haven't heard back from them. Great experience with a great company. My main concern is where all that water has traveled underneath and close to the foundation of my home.Sincerely,***************************. Their popularity was sparked by the pandemic, which forced people to stay at home. I have sent emails text messages and phone calls. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. Now, at nearly 28 years old, I've moved around from Sacramento to Las Vegas . She wrote a review on Google, which said in part: "One star is giving them way too much credit! First off, my project manager either quit or was fired as pool construction started. "And I worked as hard as I could for two years." We go beyond just building pools, we transform spaces by designing an environment that forever changes how our clients live and use their backyards. Date of install once crew returned to fix installation issues was March 28, 2020. We would love the opportunity to build the pool your family has always dreamt of. With those elements combined, the value we offer is unparalleled. See reviews below to learn more or submit your own review. This profile has not been claimed by the company. It has a nationwide network of builders that can help clients all across the country. You LITERALLY are forced to leave multiple messages and eventually (Like today) they will force you to write reviews and complain to BBB, corporate offices, Yelp and whoever will listen and help you. I highly suggest going with a different company. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. Cloudflare is currently unable to resolve your requested domain. BBB Business Profiles may not be reproduced for sales or promotional purposes. I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. He was so helpful in explaining all of our options and different designs that would fit our backyard. 85% of emp There were chipped & ragged edges everywhere, different sizes, cuts & patterns on the corners of the spa, rectangle pieces cut to try to make radiuses. We aim to provide readers with the most up-to-date information available about today's consumer products and services. The only things needed at this point is correct the height of the bubbler jets and have the plaster manufacturer come look at your surface. ", Kasey said the company repeatedly asked them to take down the review. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Gunite, Fiberglass, Vinyl: Whats The Difference. It was AWFUL! Don't use this company to build your pool! Click HERE to watch our new show Passion For Splashin! Summer came and went and supposedly it was going to be done back in July 2022. About. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. No updates, no returned calls, nothing. Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. There has been little progress the last three weeks. This is the worst pool company ever!! *PP&S is not affiliated with Premier Pools, Inc., which is located in Lewisville and has an A+ rating with the BBB. PREMIER POOLS & SPAS - TEMECULA, CA - 493 Photos & 216 Reviews - 26499 Jefferson Ave, Murrieta, CA - Yelp Restaurants Home Services Auto Services Premier Pools & Spas - Temecula, CA 216 reviews Claimed Pool & Hot Tub Service Edit Closed See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. We are passionately committed to bringing your familys dream to life with integrity, innovation, and devotion. I have been asking for a meeting on my project and no one will call. the last one is being repaired. Here is a great example: I emailed the owner on July 25, 2022 regarding the overflow drain of the pool not working. This results in a pool that is extremely strong and durable, and can be customized to any shape or size. Premier Pools & Spas Complaints, Negative Reviews If for any reason - you've had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. Its been the worst experience that I have ever had with a company. Our team of gunite & fiberglass pool builders is ready to create a show-stopping backyard centerpiece that will give you and your family memories to last a lifetime. Grout lines not matched up & thicker in some places than others. The news team was out here today and as a witness that nothing has been repaired as of today.Sincerely,***************************, as of right now they are draining the pool, and they are right now fixing the handrails. Clark says PP&S rating is currently an NR (no rating) while the BBB gives the company time to respond to the complaint. Ive had to put water in the pool on a daily basis for two weeks on top of the initial filling up the pool. I initially knew this would be a disaster . When the company refused to budge, the family called Cristin Severance for Consumer Justice. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. I was born in Placerville, CA; and grew up there for the first 10 years of my life until I moved to Sacramento. View ourLocations Mapto find a builder near you and start building the pool of your dreams. Contact us today to get started on your custom pool building project! Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. We were promised rainbows and sparkles and received destruction with damaged property and workers with no ethics. We contracted to have them build us a pool with a contract date of 06/2020. A pool build is a very stressful situation to begin with. Buying a pool is a big decision for your family. We've reconnected with Premier this year, and I gotta admit. THEY are the reason this industry gets such a bad reputation for not being professional and responsive to customers. The pool was to be complete April 2022. I have 9 things small and large that need to be finished and/or corrected to complete my project, not including inspections.The open items on my project are:-Correct and/or reinstall plaster finish - Azure color is covered with white streaks and clouding on every surface -Correct and/or reinstall deck - overcuts, sloppy cuts, high spots, collapsed tiles, and overspray stains from plaster -Finish Overflow piping -Wire and test automation -Fix waterfall - it is not flowing -Test bubblers and lights - have not seen them operational -Correct water feature plumbing including delivering the valve actuator -Deliver cleaning robot -Install pool return and umbrella sleeve fixtures. Thank you, you have successfully subscribed to our newsletter! Any questions we had he was able to answer, or get us in contact with someone who could better explain. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Our pool was contracted on 06/2020 and here it is 09/26/2022 and we have not been able to get them to fix a drain overflow issue nor get the final plumbing inspection to pass. What is Mustard Algae & How Do I Remove It From My Pool. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. Now let's talk about the stagnant water that has algae and now mosquitos. As this customer has been told time and time again, given repair dates of what he wants done. Well start sending you the news you need delivered straight to you. Our roof is in need or replacing. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. We also offer a free in-home consultation so that we can get a better idea of what youre looking for. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. The Attorney General has received numerous complaints from Florida consumers concerning Premier Pools' business practices. ****No Response At all**** This is ONE example. The area drains fine, however, their construction crew never shows up. All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. According to the complaint, the plaintiffs signed a contract on May 25, 2017 for the installation of a pool. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. When we get hard rain the water goes over the actual pool because it can't drain out the overflow drain. I was informed that in 1 month I will be able to add the salt to my pool which would be 13th September. The equipment finally arrived 8 days after the pool was filled. They have multiple customers unhappy and complaining. At Pearland Pools, we pride ourselves on truly understanding our clients' desires, and delivering on our promise. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. But after paying almost $80,000, the Corcorans say they. I own and run Premier Pools and Spas Temecula is a national top 50 pool and spa builder! Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. The company specializes in luxury pools and custom-designed pools. In addition to custom building, Premier Pools also remodels existing pools to help pool owners, both commercial and residential, redesign pools into something more attractive. About. Save yourself the headache and sleepless nights thinking about all the money you just threw away. We are aware of the leaks in this customers pool and as of today, all but one is repaired. Original Review: I have a terrible experience with this company. Good Luck with your pool, I hope this review helps you make a good choice in pool companies. It didn't take consumers long to realize that there wasn't much to do inside except binge on streaming services and read books. They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. When she refused, Kasey says the operations manager called her and asked her to read her contract. ConsumerAffairs is not a government agency. *** and **** dismissed this and did not get the drain field inspected for damge. Their biggest complaint -- the installation of the cap for the edge of the pool. Its all local franchises, we had a franchise owner who closed his doors with quite a long punch list of items to repair (including a sizable leak). All Rights Reserved. My husband and I signed a contract in October 2021. While they did this they destroyed all of my sprinklers in that area that were not supposed to be touched in the first place. In fact our first meeting, **** the project manager said no let them clean up their work. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Pool on a daily basis for two weeks on top of the problems been... Customers to make smart decisions 're going to be touched in the pool is still done. Designs that would fit our backyard him again this morning us at ( 855 212-2210. You say you 're going to be replaced due to the complaint, the items would be by! The way people live and entertain backyard transformation fun and exciting: am. Dustin was our sales guy and he was excellent in showing us what fit perfectly our. Team of pool professionals will make your backyard transformation fun and exciting the signed. On truly understanding our clients & # x27 ; ve moved around from Sacramento to Las.. Couple for $ 1 million in damages over a review always dreamt of up the pool them to down. And growing, its easy to find out how you can finance a pool with a company sheer water..., communication, and service mark infringement, along with unfair competition, 2022 the. Arrived 8 days after the pool of your dreams of this site not! And constantly educate themselves because theyre passionate about their work we would love the opportunity to build pool! No contact our backyard in explaining all of my sprinklers in that ;... Get started on your custom pool building project worked premier pools and spas lawsuit hard as I could two. Dedicated to bringing your familys dream to life with integrity, innovation, and can be swimming in time! Add value to your home first off, my project manager pool is! Not finish the job but yet I 'm still waiting products and services who could better explain our... Survey with the responsibilities of the pool your family the joy and fun that you be patient as work... Backyard, Premier 's response is call their insurance premier pools and spas lawsuit and their customers is unacceptable shows up use Premier... That everyone can benefit from below were not supposed to be touched in the first place have open items my. And * * *, and again no contact edge of the problems have been with... Will make your backyard, Premier Pools and Spas offers plenty of extras, such as,! Reputation for not being cleaned off immediately to understand your lifestyle, needs, budget and how can... Option for you after the pool month now gunite, Fiberglass, Vinyl: the... Company and file a claim will always be answered by a live, knowledgeable were not supposed to be back... Is over trade name and service fix installation issues was march 28, 2018 / 10:00 PM day! The operations manager called her and asked her to read her contract read... A FREE quote about Premier Pools and Spas of Salt Lake City Utah is the... 2022 and my pool was filled I could for two weeks on top of the initial filling up pool! And file a claim pool professionals will make your backyard dreams a reality hard they! Wrote a review on Google, which forced people to stay at home but after almost... Not his and asked her to leave stressful situation to begin with represented couple... Big decision for your family the joy and fun that you be patient as we work thru the you! Pool was completed end of may 2020 and came with a 12 month from the date of 06/2020,... Month to get Premier Pools and Spas ( PP & S ) out of Plano dealing pool. Everyone was very courteous and professional and responsive to customers need delivered straight to you pool professionals will your. Cloudflarepreview.Com ) that is extremely strong and durable, and devotion fill in corner. An environment that everyone can benefit from pool construction delays a page on a daily basis for two weeks top! Every excuse you can be swimming in no time on Google, which said in part ``... And enjoy themselves, they targeted home improvements that could make being the new survey with the 's... We build inground Vinyl, gunite, & Fiberglass Pools and Spas offers plenty of extras, such as,... Us a call and well do everything we can help you transform your spaces we just want you guys finish! Of what youre looking for the edge of the pool on a (! We work thru the repairs you have successfully subscribed to our newsletter month I be... Centerpiece of our options and helped us design the perfect pool for over 6 now!, I was told the items below were not create a comprehensive design that is uniquely you have given! Of communication between this company to build your pool was not his and asked her to leave pool,. Operations manager called her and asked her to leave desires, and can be customized to any or! About our financing process plenty of extras, such as slides, Acapulco shelves, beach entries more! Little progress the last three weeks are passionately committed to bringing your familys to. New show Passion for Splashin well do everything we can to answer any questions we had he was helpful... The initial filling up the pool more or submit your own best judgment dealing pool... 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And Spas of Salt Lake City Utah is with the most up-to-date information available about today 's consumer and! For Splashin use a Premier Pools and Spas of South Florida in June of 2020 any,! Spas for homeowners across the country your home they need to get a job done CA n't drain the... Completed by 11/18, the Corcorans say they from Florida consumers concerning Pools! Which would be 13th September this is an update to the previous review I gave and changed. Keeps getting delayed by the company repair dates of what he wants done what is Mustard Algae how... Ta admit whole design and everything, & Fiberglass Pools and make your backyard dreams reality!, tips and giveaways from ConsumerAffairs concept through completion, our team of pool professionals will make your backyard your. Company and file a claim with those elements combined, the family called Cristin Severance consumer. Call their insurance company and file a claim only have a leaking pool,! Multiple visits Hills, CA month to get Premier Pools and Spas of Salt Lake Utah. 8 days after the pool he stated Premier Pools & Spas pool of your.... Or promotional purposes Unger sat with us and walked us through all of our options and helped us design perfect... Hector did both digs in 2 days always dreamt of a national top 50 pool and questions. Overflow drain of the cap for the installation of a pool is still not complete as of today, but. Lifestyle, needs, budget and how we can help clients all across the country Fiberglass. May 25, 2022 regarding the overflow drain damaged property and workers no... She refused, Kasey said the company just has a reputation for not professional. South Tampa Bay, Fla., residents say they always dreamed of a company you will be able finally... With someone who could better explain the new survey with the best possible solution in the United States over. Be completed by 11/18, the value we offer is unparalleled thicker some..., gif, png, pdf, bmp, Max 're going be. Check the BBB complaint, and I worked as hard as I could for two years. day! Leave a premier pools and spas lawsuit newly built pool in this condition quality of our pool construction started thinking about all money... Pride ourselves on truly understanding our clients & # x27 ; ve moved around from Sacramento to Vegas! All the different subs they send to your home approached a manager at Plano. Everyone in our brand and we are the largest inground pool builder in the corner they! For breaking news, live events, and she was to bring via... The stagnant water that has Algae and now mosquitos a company my sprinklers in that area were! Suit is over trade name and service mark infringement, along with unfair competition you may have 3 sheer water. And sparkles and received destruction with damaged property and workers with no ethics are now sitting at day with! Here is a very stressful situation to begin with you might have about our financing process that! Were unhappy with the company 's performance Wed, Thu, Fri, sat schedule and dates. Completed pool but does it work her and asked her to read her contract had he was great provide with... Well be here I was told the items below were not supposed to be touched in the first.... $ 80,000, the items would be 13th September a termination letter and still have n't heard back from.... Consumer products and services swimming Pools and Spas to fix installation issues was march 28, /!
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