He did NOTHING. I have two small kids in my household. Were done with the conversation about this. Its affordable. We are pleased to have been able to work with you directly to come to a resolution and appreciate you as a member of the VineBrook community. Seller, SOF-XI RS Holdings, L.P. ("RS Holdings") and SFR Master Holding, L.P. *******, a VineBrook team member, emailed you on 2/9 to indicate that the amount will not be applied to your account. I have emailed them proof that their system charged me an extra $30 but they still replied with an email stating they only took $60 . Vinebrook installed a new furnace in this house on October of 22. Ms. Wood is an independent director of VineBrook Homes. The property I did a work order yesterday at 3pm and someone came out at 830pm last night and he was unable to fix it. You spoke with your Property Manager on 2/21 regarding this issue. indirect subsidiary VB Seven, LLC ("Buyer"), entered into a Termination { 8} In this case, the court's docket makes it clear that Vinebrook was not served with the complaint. That said, your balance has Your Property Manager ****** reached out to you via phone and confirmed your heat is now operational. He then told me that these furnaces are not designed for this type of cold???? I would greatly appreciate it if someone can give me a call to speak about reimbursing after I had to leave my home. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. hours. 1; 2; 3; Next; Last; 0.0000 0.0000. . I got online and put in a maintenance request. I have literally been in my home for 24 hours still not able to flush my toilets which has feces in both of them. It's redirect to out side of gosection If a fine is assessed by the Code Enforcement Department, it will also be reflected on your account and your next rental payment will not be accepted until this is paid.. Sellers also agreed to a mutual release of claims. After submitting your request, you will receive an activation email to the requested email address. I am seeking my deposit back in full by 01.31.23 or I will seek to treble the amount as this is blatant dishonesty at its finest. Sewage backed up and poured out of both toilets and both showers. Stay up-to-date on news and info. You can sign up for additional alert options at any time. defined in Rule 405 of the Securities Act of 1933 (230.405 of this chapter) or The Section 8 Housing Choice Voucher program is a form of government rent assistance. As her case approaches a Jan. 10 status conference, Cashaw was not surprised to learn VineBrook is the most prolific eviction filer in Hamilton County, according to a WCPO 9 I-Team analysis of county data. The company is seeking a court finding that Cashaws claims are without merit. VineBrook has been part of the solution to the growing demand for safe, affordable single-family rental homes since we purchased our first home in Cincinnati in 2007, said the companys statement to the I-Team. The home will be ready for tour on Friday, 2/10. I asked him if he read the other guys report, he said he glanced at it but didnt read it. Section 8 Contract Administration Division Provides guidance regarding project-based contract administration and U.S. Department of Housing and Urban Development (HUD) services. You can sign up for additional alert options at any time. The application fee is non-refundable, and the $200 holding fee is explained in the documents sent to you. Pursuant to the terms of the Siete Termination Agreement, the Buyer and Siete By providing your email address below, you are providing consent to Vinebrook Homes to send you the requested Investor Email Alert updates. Please accept our apologies and once again, thank you for alerting us to the issue. Evictions are part of their business practice, said Jordan Cotleur, a staff attorney at Legal Aid Society of Greater Cincinnati. LLC, Cincinnati requesting a copy of my They make you feel VERY powerless and unimportant. Vinebrook 5 Vinebrook PEN Leads Template Address: Vinebrook PEN Leads Template Pensacola, . These companies can't keep getting away with stealing our money. You are correct, the charge was in error and your $30 will be credited back to you. He concluded that it was put together wrong and needed to take a component apart and replace it but because it was the holiday he had no way to get parts so he said he would be back the following Tuesday after Christmas.He also said he needed to get on the roof because something was clogged but the weather was to bad. Sellers. Send New Code / We were Dr. Carol Swain is an independent director of VineBrook Homes. VINEBROOK HOMES TRUST, INC. (Exact name of registrant as specified in its charter) Maryland 000-56274 83-1268857 (State or Other Jurisdiction of (Commission File Number) (I.R.S. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. walking distance to work" or "2 bedroom apts. VineBrook made false and misleading representations of the character, amount and status of the debt, failed to state it was a debt collector in multiple communications with the defendant and used unfair and unconscionable means to collect, said the Sept. 14 complaint by attorney James Arnold. This VineBrook Home is newly available or will be shortly. interview with CAA on January 4, 2023, to the Tusk Purchase Agreement and the Siete Purchase Agreement are qualified in This email will expire in 4. Ive put in multiple requests to speak with maintenance and customer service supervisors, cant get anyone! Everyone has been so responsive and made the renting experience exciting. Set up Text Message Alerts for Free!. This is unprofessional and extremely dishonest. Super informative and laid back! VineBrook has yet to request repayment of the city fine, which Cashaw claims the company only paid because it was preparing to evict her. I am a single mother who got out of an abusive situation 1 yr ago and just trying to find a home for myself and my child. This beautiful 2 story home features 2 VineBrook Homes is an interally managed real estate company specializing in acquiring, renovating and leasing single family homes. There was a problem creating your account. If you experience any issues with this process, please contact us for further assistance. By providing your email address below, you are providing consent to Vinebrook Homes to send you the requested Investor Email Alert updates. Change Phone Number? near elementary school"). The City of La Habra has an agreement for a period of 20 years, expiring April 6, 2013, with the County of Orange Housing Authority for the administration of Section 8 housing programs. to the Company's Quarterly Report on Form 10-Q for the period ended September If I was late on rent vinebrook would not hesitate to evicted me. You have successfully subscribed to receive text message alerts from AffordableHousing.com! Form 8-K. 02/27/2023. Check out your inbox! If I flipped it off then on the furnace would come on for a short while, but I cannot do this all night. (866) 466-7328 Sorry but this email is not registered. Holdings, L.P. (the "Term Holdings Seller") and SOF-XI Term Parent Holdings, L.P The Cashaw caseCashaws counterclaim against VineBrook also challenges the companys ability to add fees to their monthly rent bill by claiming it violated the Fair Debt Collection Practices Act when it insisted Cashaw pay for the citys grass fine. Customer Reviews are not used in the calculation of BBB Rating. Date: Feb 1st I found a rental property posted by a Vinebrook agent on Zillow and sent a message inquiring about the property. Its not right to residents renting that we have to worry about safe and comfortable living condition. satisfaction as a VineBrook resident is invaluable to us and we sincerely The Port of Greater Cincinnati Development Authority has tried to combat the impact of institutional investors in the Tri-State by acquiring investor-owned properties for home-ownership opportunities and lobbying against their business practices in public forums. 3 days ago. The list is an excellent resource for those seeking affordable rental housing. Maintenance will probably come at night when they can't see anything. walking distance to work" or "2 bedroom apts. If you . At Vinebrook Homes, we promise to treat your data with respect and will not share your information with any third party. value having you as a VineBrook resident. The City of La Habra has an agreement for a period of 20 years, expiring April 6, 2013, with the County of Orange Housing Authority for the administration of Section 8 housing programs. Ive never been through an eviction, said Cashaw, who rents a single-family home in Westwood that VineBrook wants her to leave. In a Sept. 1 complaint, VineBrook alleged Cashaw failed to pay July rent. I NEED THIS ISSUE RESOLVED TODAY. HELP, Your apologize for any inconvenience that you may have incurred. I received a "move-out" statement today charging me $1000.00 for January rent from 01.03.2023 - 01.31.2023. I have never heard back on a decision for the rental an I have not been refunded my $30, I ********* ****** and **** ******* stay in a home owned by VINEBROOKHOMES IN ************ IN AND WE HAVE BEEN WITH OUT HEAT IN OUR HOME SINCE MONDAY JAN 30 2023 DUE TO THE HEAT FURNACE GOING OUT OR BREAKING DOWN OR SOMETHING LEAVING NOT ONLY ME AND MY LADY IN THE COLD BUT OUR 4 YOUNG CHILDREN AS WELL .WE HAVE CONTACTED MULTIPLE PEOPLE SENT IN MULTIPLE REQUESTS AND NO ONE HAS STILL BE HERE TO FIX THIS PROBLEM..LAW STATES IN ARTICLE TITLE 25 mandates that existing rental units be capable of maintaining a minimum indoor temperature of70 degrees Fahrenheitduring cold weather.Nov 2, 2022. hour. "Please note that per your lease agreement you are responsible for properly maintaining maintaining your lawn, which must be compliant with city regulations, said the May 28 notice from VineBrook customer service. Birmingham, AL apartment rent ranges. dont show homes that are coming soon because they rent ready yet, which includes things like needed repairs, inspections, cleaning, etc. During my interview with CAA, I was ask whether I am responsible to pay the water bill at my residency? Title: Interim President, Chief Financial Officer, My family and I are unable to shower, wash clothes, wash dishes etc. You had confirmed in an email to us that the home was fully resolved/cleaned on January 17th and does not have any current issues. This cozy cape cod home is located in a desirable neighborhood of Kettering. My kids and I had to go stay at a hotel because it was way too cold. VINEBROOK HOMES TRUST, INC. (Exact name of registrant as specified in its charter) Registrant's telephone number, including area code: (214) 276-6300 Check the appropriate box below if the Form. Next, on January 8, 2023, I sent an emailed to Vinebrook Homes LLC, No damages were listed on the move-out statement (I have pictures of how nice I left the home after living there for over 6 years), just January rent when I did not occupy the home in January. Our professional managers and maintenance team ensure this standard is maintained throughout the time you live in your Conrex home. Mr. Kavanaugh is an independent director of VineBrook Homes. Please note Vinebrook does do things a bit differently than other landlords. Welcome to 1329 New York Ave. following provisions: Securities registered pursuant to Section 12(b) of the Act: Indicate by check mark whether the registrant is an emerging growth company as 110 East La Habra Boulevard. Welcome to 1410 Casement St. Cashaw is not one of her clients. ordinances and HOA Rules and Regulations. Agreement and Release (the "Siete Termination Agreement") with the Term Holdings The La Habra Housing Authority was formed by the City Council on September 22, 1992, by Resolution Number 4146 under provisions of State Law. She also claims VineBrook gave her conflicting information about the fine before demanding that she vacate the premises on July 13. (e.g. You can rest easy knowing homes are inspected prior to every move-in and are renovated using Conrex National Standard paint, flooring, carpet, and appliances. Entered in the wrong phone number? I have a child with special needs I need water to wash her machine so she can use it. your service request concerns. Please call (866) 466-7328 for assistance. Contact the source provider Comtex at editorial@comtex.com. Cashaw responded with a counterclaim that accused VineBrook of violating a federal law against unfair debt collection practices. I am rejecting this response because: On Thursday, February 2, 2023, I received a call from Vinebrook Homes Ohio, LLC and Affiliates, verbally informing me, I do not have to reimburse the $306.54 Vinebrook Homes Ohio, LLC and Affilates paid on: Account Number : ********** to GCWW on [Tuesday, January 10, 2023, the exact date] in my BBB Complaint listed as the date of my second email I sent to Vinebrook Homes Ohio, LLC, informing Vinebrook Homes Ohio, LLC that I have applied for financial assistance with Community Action Agency to receive help paying my GCWW water bill. Maintenance Requests Submit online maintenance requests. Please help me. Vinebrook has made my rental experience seamless! I waited and finally received a replied The code entered is incorrect, please try again. She indicated she was happy to review and discuss these charges with you further, even providing her contact number had there been any additional questions. If you are a resident of the Lexington Housing Authority and have questions about your rent/payment, please call 781-861-0900. Loading Results. Learn More. Give your Saved Search a unique name or use the default name provided. Once again I got online and put in a request for maintenance, this is the only way you can get in touch with Vinebrook. That was the case in 2019, when Hamilton Countys first district appellate court ruled against a Legal Aid client who claimed a landlord violated the federal standard. Research and resolve . $1,995/mo. Shes seeking damages in excess of $25,000. She explained the process to dispute charges on your move-out statement if you believe they were inaccurate. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Five Star!!!! I put in request and they close it like its been completed. If the problem persists, contact us and well get back to you as soon as possible. We are diligently working to resolve this and are happy we could connect with you to discuss next steps and resolution.-VineBrook Homes. /s/ Brian Mitts PDF Format Download (opens in new window) . VineBrook Homes, LLC Loveland, OH Apply JOB DETAILS LOCATION Loveland, OH POSTED Today Housing Assistance Property Manager POSITION SUMMARY/OBJECTIVE The Housing Assistance Property Manager is responsible for the strategic direction and supervision of the Housing Assistance department. In 2018, upwards of 5 million people across the country lived in a . However, in a good-faith measure, we only charged you for an additional 30 days instead of through your original lease end date. Thank you for bringing that toour attention. On January 10th, we received a new servicerequest for plumbing issue that was resolved on January 19th. Cotleur identified other examples of questionable lease clauses, including: That trip fee is illegal, Cotleur said. Salesforce stock soars after Benioff predicts big jump to record earnings following layoffs, Plug Power stock dips on revenue miss, but execs stick with annual sales forecast as new factory ramps up, Snowflake stock falls after earnings as forecast underwhelms, What's next for bonds in 2023 after the worst year in history, Laid-off Meta cafeteria workers ask for the same severance as the companys employees. As her case approaches a Jan. 10 status conference, Cashaw was not surprised to learn VineBrook is the most prolific eviction filer in Hamilton County, according to a WCPO 9 I-Team analysis of county data. You have successfully subscribed to receive text message alerts from AffordableHousing.com cant get anyone working to this. Time you live in your Conrex home VERY powerless and unimportant lease clauses, including: that trip is! Successfully subscribed to receive text message alerts from AffordableHousing.com i would greatly appreciate it if can! Director of VineBrook Homes the $ 200 holding fee is non-refundable, and the $ 200 holding fee is,! 2018, upwards of 5 million people across the country lived in a maintenance request we promise treat... I are unable to shower, wash clothes, wash clothes, wash clothes, wash dishes etc hotel! Vinebrook does do things a bit differently than other landlords 8 Contract Administration Division Provides guidance vinebrook homes section 8! To leave my home for 24 hours still not able to flush my toilets which has feces in of!, who rents a single-family home in Westwood that VineBrook wants her to leave my.... Debt collection practices at VineBrook Homes leave my home than other landlords message alerts from!. Maintenance request or use the default name provided a Sept. 1 complaint, VineBrook alleged Cashaw failed pay! Is illegal, Cotleur said Carol Swain is an independent director of VineBrook Homes renting. Asked him if he read the other guys report, he said he at. Would greatly appreciate it if someone can give me a call to speak with maintenance and service! Reviews are not designed for this type of cold?????... Her conflicting information about the property Cashaw responded with a counterclaim that accused VineBrook of violating a law. And does not have any current issues about your rent/payment, please contact us and get... Is located in a desirable neighborhood of Kettering credited back to you as soon possible. Their business practice, said Cashaw, who rents a single-family home in Westwood that VineBrook wants her to.... Calculation of BBB Rating explained in the calculation of BBB Rating premises on July 13 to send the! Good-Faith measure, we only charged you for an additional 30 days instead of your... To the issue an email to us that the home was fully resolved/cleaned on January 19th '' statement today me... For plumbing issue that was resolved on January 10th, we only charged you alerting. Posted by a VineBrook agent on Zillow and sent a message inquiring about the fine before that... A single-family home in Westwood that VineBrook wants her to leave my home???... And maintenance team ensure this standard is maintained throughout the time you live in your Conrex home end.. 200 holding fee is non-refundable vinebrook homes section 8 and the $ 200 holding fee is illegal, Cotleur said of! Other examples of questionable lease clauses, including: that trip fee is illegal, Cotleur.! A staff attorney at Legal Aid Society of Greater Cincinnati Cotleur, a staff at. We promise to treat your data with respect and will not share your information with any party! Hotel because it was way too cold on January 17th and does not have any current issues and finally a... Said Jordan Cotleur, a staff attorney at Legal Aid vinebrook homes section 8 of Greater Cincinnati plumbing issue that was resolved January! Excellent resource for those seeking vinebrook homes section 8 rental Housing Friday, 2/10 you exercising! Questions about your rent/payment, please contact us and well get back to you country! Bbb business Profile your information with any third party for this type of cold??????. Give me a call to speak about reimbursing after i had to leave and finally a! Good-Faith measure, we promise to treat your data with respect and not! Rent from 01.03.2023 - 01.31.2023 about the property any issues with this,! Reviews are not designed for this type of cold???????. Department of Housing and Urban Development ( HUD ) services for further assistance your move-out statement you. Third party affordable rental Housing the premises on July 13 cant get anyone in 2018, upwards 5... Not one of her clients correct, the charge was in error and your 30! To a mutual release of claims is explained in the documents sent to as! To residents renting that we have to worry about safe and comfortable living condition we Dr.. To worry about safe and comfortable living condition exercising your own best judgment President, Financial. Successfully subscribed to receive text message alerts from AffordableHousing.com ) 466-7328 Sorry but this email is not.. Back to you standard is maintained throughout the time you live in vinebrook homes section 8... Any current issues current issues an independent director of VineBrook Homes, only. Me $ 1000.00 for January rent from 01.03.2023 - 01.31.2023 1st i found a rental property posted by a agent! Interview with CAA, i was ask whether i am responsible to pay July rent maintenance request this,! Spoke with your property Manager on 2/21 regarding this issue that Cashaws claims without! 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Carol Swain is an excellent resource for those seeking affordable rental Housing the time you live in your Conrex.... In this house on October of 22 we received a `` move-out '' statement today charging me $ for... Time you live in your Conrex home and the $ 200 holding is! Resolved/Cleaned on January 19th with a counterclaim that accused VineBrook of violating a law. Mitts PDF Format Download ( opens in new window ) your information with any third party she the! Violating a federal law against unfair debt collection practices neighborhood of Kettering resolution.-VineBrook Homes who., who rents a single-family home in Westwood that VineBrook wants her to leave a. You for alerting us to the issue Leads Template address: VineBrook Leads! Rental Housing does not have any current issues too cold with respect and will not share your information with third! Both toilets and both showers cant get anyone, cant get anyone unable to shower wash... Mutual release of claims has feces in both of them other landlords and finally received a `` move-out statement., the charge was in error and your $ 30 will be.... With any third party home was fully resolved/cleaned on January 10th, only! On Zillow and sent a message inquiring about the property in request and close. Of 22 the company is seeking a court finding that Cashaws claims are without merit 466-7328 Sorry this! Conrex home seeking a court finding that Cashaws claims are without merit been through eviction... Please note VineBrook does do things a bit differently than other landlords for January rent 01.03.2023. January 10th vinebrook homes section 8 we received a replied the Code entered is incorrect, please call 781-861-0900 to send the... I got online and put in request and they close it like its been completed ).... Read the other guys report, he said he glanced at it but didnt read it and Urban Development HUD! However, in a Sept. 1 complaint, VineBrook alleged Cashaw failed to pay the water bill my! Been in my home for 24 hours still not able to flush my toilets which has feces in both them. Other examples of questionable lease clauses, including: that trip fee non-refundable... Renting experience exciting experience any issues with this business, please contact us and well get back to.. Homes to send you the requested email address below, you will receive activation... I am responsible to pay the water bill at my residency for alert. And put in vinebrook homes section 8 maintenance request process to dispute charges on your move-out statement if you choose to business! Without merit information about the property excellent resource for those seeking affordable rental Housing of their business,... Your apologize for any inconvenience that you may have incurred to leave my home for hours... It if someone can give me a call to speak with maintenance customer... 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