Prepare your mobile device to scan a QR code that will display on the monitor, as it only displays for 30 seconds. Verify that the audio and video look and sound correct. Post answer. Dialpad Meeting Rooms use the Poly Studio X30 or X50 conference room devices, and an accompanying TC8 touch controller as a Dialpad meeting room/Conference TV. If you are used to setting up older Poly video conferencing hardware for zoom the steps have changed. Poly does not provide a warranty for software (whether pre-loaded on hardware or provided as a standalone product) under this Limited Warranty please refer to the applicable Poly end user license agreement or software license. Currently only Android based versions of the above devices are supported. The Studio X50 and Studio X30 don't support IP microphones. You can find our knowledge base articles, ask a question, receive service over the Internet or speak directly to a representative via www.poly.com/support/. However, the Warranty Period provided in the country where the product was purchased shall apply. In such event, you must immediately delete the Application. These laws include restrictions on destinations, end users, and end use. Type in the phones MAC address. This is case-sensitive, so all the letters need to be uppercase. Ditch the PC to drive the meeting, since the Poly Video OS runs the show. Follow the on-screen instructions and sign in using the Microsoft Teams account for the Microsoft Teams Room. Once your device successfully logs in, navigate to "General Settings" > "Provider". Any Idea why? I have performed a factory reset on the device and started over again. You can onboard (add) a video that is shipped with software version 3.2 or later with the following procedure. I already reseted the password over Lens, but it did not help. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. Password: In the password field, you will need to erase existing password info that is in that field and then type: admin & the last 6 digits of the MAC address from the label on the bottom of the X25 . If an Appspace on-premises server is used, ensure the server time is automatically retrieved by an NTP server. Manage Choices. When a Poly product is replaced, the replacement product becomes your property, and the returned product becomes the property of Poly. The best way to see how Junxion Technology can help your business is to schedule a consultation. Polycom device for Video Conference already installed in my office. There are two typing modes on VVX models: Allow the phone to boot normally. If you can't read the back label, you can find the . THE MAXIMUM LIABILITY OF POLY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF THAT PRODUCT OR ANY COMPONENT OR PART THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless The Company, its affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorneys fees) arising out of or accruing from your use of the Application, including your downloading, installation, or use of the Application, or your violation of these Terms and Conditions. This Limited Warranty covers Poly products purchased in original Poly packaging. When prompted, enter the username and password. Connect the LAN cables to the X50 and TC8 and plug into an ethernet port that supports Power over Ethernet (PoE), or plug in to a PoE injector. By default, Poly Studio enables the Group Framing and Speaker-Tracking function, which provides hands-free experience except for basic buttons like volume, mute, answer, and hang-up. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. This warranty is provided by Plantronics, Inc. (Poly), 345 Encinal St., Santa Cruz, CA 95060, USA. Alphabet characters must be entered using lowercase letters, without any colons. The Application may be subject to export controls or restrictions by the United States or other countries or territories. The default password is the last six characters of the serial number listed in System Details and on the back of the device. For SoundPoint IP 301, 501, 550, 600, 601, and 650, simultaneously press and hold the 4, 6, and * buttons on the dial pad. "Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. This Limited Warranty covers any defects in the materials used in the Poly product, and any defects in the workmanship during the manufacture of the Poly products. It ought to be twelve characters long and resemble the string 0004F2ABCDEF. Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label. In Microsoft Teams or Outlook, create a new meeting with the location set as the new meeting room. Set Poly Studio as the Default Audio and Video Device If you use the Poly Studio USB video bar together with a supported application for video calls, you may need to set Poly Studio as the default audio and video device of your application. No matter the size of your room or the workstyle of your team members, there is a Microsoft Teams Room device to empower your team to collaborate better. For United States residents, any disputes arising out of this Limited Warranty or otherwise relating to your purchase of the Poly product that is the subject of this Limited Warranty, whether based on contract, tort, fraud, or any other legal theory, shall be governed by the law of the state in which you currently reside, without regard to its conflict-of-law principles. You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. This video covers how you can get Poly Studio X30 ready for Microsoft Teams (also applicable to Poly Studio X50), including the Teams touch console, from ass. You can find this address on the Poly device or using DHCP on your router. As of August 29, 2022, HP Inc. completed the acquisition of Poly. It ought to be twelve characters long and resemble the string "0004F2ABCDEF.". POLY IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. Learn More >>, Your email address will not be published. To change provider, we need to log on to a web-based panel of this device, log on with admin username and password which is the last 6 digits of the serial number to IP address of Poly device. For HP product support, please visit the HP Customer Support site. Password: last 6 characters of your Poly X30 or Poly X50 serial number. Procedure 1. No warranty is made that any software provided by Poly will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that defects in the software will be corrected. This is paired with a Poly Studio X50. I was including for a test two Poly Trio 8800 into Poly Lens. 7 0. berlin-admin / pioneer (131) 06/17/2022, 12:06 pm. The X50 and X30 can be paired to a standard Zoom Room that you would pay a PC, IOS, or Android device. Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label. The default password is the last 6 digits of your device's Serial Number. You may terminate these Terms and Conditions at any time by permanently deleting the Application from your mobile device in its entirety. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option . Poly Studio X30 is an all-in-one video bar ideal for small conference rooms and huddle rooms. It does go thru the startup menu after a reset . Poly G7500, Poly Studio X50, and Poly Studio X30 Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to . In this article we will walk you through how to set up the Poly Studio X50 and TC8 Touch Controller as a Microsoft Teams Room System. Pressing the 1->Aa button will change the input method to the next sequential character. What is the default username and password for the Polycom Touch Control panel? The Poly Studio Series is a radically simple meeting room solution that is easy to set up and has rich connection for better collaboration. Restore password . Once you have entered the IP address into a web browser, you will be prompted to enter a username and password. Poly | Video Conferencing, Conference Phones & Headsets | Poly . The third button from the right will be labeled 1->Aa (one, arrow, capital A, lowercase A). Change the Video Provider bar to Zoom Rooms. Eventually it turns to work correctly. b)The failure of The Company to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of such right or provision, which will still be available to The Company. To bulk onboard or to onboard video devices to be managed by the model policies in Poly Lens, see Provisioning Video Devices. Please register your product at www.poly.com/support/. As a portion of your workforce returns to the office, it is vital that they have a consistent experience across all the devices they use. Sign in to the Zoom web portal with credentials that have the Zoom Rooms privilege. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. You agree to comply with all applicable U.S. and international export laws and regulations. Now you can pair your x50 to your Zoom Rooms account. Appspace cloud servers by default retrieve time from an NTP server. By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you acknowledge you are responsible to obtain any necessary U.S. government authorization to ensure compliance with U.S. law. design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Initialize the Poly Studio Usb Device Using the Setup Wizard, Identifying Issues Using the Led Indicators, Set Poly Studio as the Default Audio and Video Device, Connect Poly Studio to a Bluetooth Device, Initialize the Poly Studio USB Device Using the Setup Wizard, Update the Poly Studio USB Device and the Remote Control, Pair the Poly Studio USB Device to a Bluetooth Device, Configure a Provisioning Server for Poly Studio USB Device, Export a Configuration File to Your Local System, Identifying Issues Using the LED Indicators, Factory Reset Your Poly Studio USB Device Using Polycom Companion, Pair the Bluetooth Remote Control with Poly Studio, Can't Upgrade, Reset, or Reboot Poly Studio Via Polycom Companion, Conference System Poly Studio X50 Administrator's Manual, Conference System Poly Studio P21 User Manual, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 13: Connect Poly Studio To A Bluetooth Device, Page 14: Configuring Poly Studio Using Polycom Companion, Page 16: Update The Poly Studio Usb Device And The Remote Control, Page 18: Pair The Poly Studio Usb Device To A Bluetooth Device, Page 25: Configure A Provisioning Server For Poly Studio Usb Device, Page 29: Export A Configuration File To Your Local System, Page 32: Factory Reset Your Poly Studio Usb Device Using Polycom Companion, Page 34: Can't Upgrade, Reset, Or Reboot Poly Studio Via Polycom Companion. If you are adding more than one rooms, click. Log into your X50 or X30 Video bar with a web browser to the ip address on the display. Congratulations! To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. 2023 Plantronics, Inc. All rights reserved. Once your device successfully logs in, navigate to General Settings > Provider. To search for Poly Studio X50 specific support info, click, Poly Studio X50 Display Mounting Kit Setup Sheet, Poly Studio X50 NR (No Radio) Setup Sheet, Zoom Smart Gallery on Poly VideoOS Systems Best Practices Guide, Poly Partner Mode Administrator Guide (HTML), Poly Video Mode Administrator Guide (HTML), Poly VideoOS Configuration Parameter Reference Guide (HTML), Poly VideoOS Miracast Performance Technical Reference, Quick Tips for Poly Studio X50 and Studio X30 in Microsoft Teams Mode, Poly G7500 and Poly Studio X Family Encryption Reference Guide 3.7.0, Poly G7500 and Poly Studio X Family Privacy Guide 3.7.0, Poly Studio X Family Safety and Regulatory Notices 3.7.0, Poly VideoOS and TC8 Certificates Update 3.7.0, Poly VideoOS Offer of Source for Open Source Software 3.12.0, https://partners.poly.com/English/directory/. After upgrading to Poly VideoOS 3.3.2, and using Teams mode, please sign in to the paired TC8 device using the same Microsoft Teams account and credentials you use on the Studio X Family system since TC8 is now a Teams enabled device. Your email address will not be published. Poly Studio X-series device mode does not work properly when connected to ClickShare . The default password is the Last 6 digits of the device's serial number. . An external pc is not needed as it functions as a native Zoom or Microsoft Teams solution for the conference room. To set up the device as a Teams Rooms System, you will need to type the devices IP address on the web browser of a device that is connected to the same network as the Poly Studio X50 and TC8. Now, i can administrate something over Lens, but he does not let me login anymore from local (Webbrowser) or on the device it self. but I try Default id:-admin,password:-your system serial no, is not work.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When we log on, go to General Settings > Provider and select a proper provider. This warranty support may not always be available where you purchased the Poly product and, where it is available, the period may vary depending on where you purchased the Poly product. By disconnecting the power and Ethernet cables, you can powercycle the phone. The Poly Studio X series was engineered for collaboration. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. Warranty claims that cannot be processed through your point of purchase and any other Poly product related questions should be addressed directly to Poly. Poly's obligation under this Limited Warranty to repair or replace products that manifest a defect in materials or workmanship ceases upon the expiration of the Warranty Period. Enter the MAC address that was previously noted (not case sensitive ) and click Ok.. Apex Digital Solutions can assist with the evaluation, purchase, deployment, and success managementof Microsoft Teams and Teams Rooms. Before submitting a warranty claim for a Poly product, please visit www.poly.com/support/ for technical assistance. With the Poly TC8 touch console, you will have the full meeting control within arm's reach. Turn on your TC8 Tablet and allow it to pair with the Studio X50. On your computer, open a web browser. To onboard (register) a video device that has already been in use, or shipped with an version that has been updated to Poly VideoOS Software 3.2 or later. As they initially power on, the Studio X50 and TC8 should automatically pair. Poly, its employees and its agents are subject to U.S. export control laws that prohibit or restrict (i) transactions with certain parties, and (ii) the type and level of technologies and services that may be exported. c)THE COMPANY FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, WITH RESPECT TO THE APPLICATION. Step 4: Set up the Poly Studio X50 as a Microsoft Teams Rooms System. You agree that you will not, and will not allow any third party to, (i) copy, sell, license, distribute, transfer, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the Application or content that may be presented or accessed through the Application for any purpose, unless otherwise permitted, (ii) take any action to circumvent or defeat the security or content usage rules provided, deployed or enforced by any functionality (including without limitation digital rights management functionality) contained in the Application, (iii) use the Application to access, copy, transfer, transcode or retransmit content in violation of any law or third party rights, or (iv) remove, obscure, or alter The Company's or any third party's copyright notices, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Application. Enter the IP address of the device in a browser and login to the System Web Interface of the device. Therefore, in this mode, numbers will be entered from pressing the corresponding dial keys. I'm having trouble and hoping someone can help. The Poly Studio X series was engineered for collaboration. I have asked the PIC that installed the Polycom, he said, he did not set any password. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option 1: Factory reset from the Web interface 00:31-Option 2:Factory reset with the pinhole method 03:00-Option 3:Factory reset from the on-screen display (TC8 part 2200-30760-001) 05:18***Please note that this video also applies for all these Poly Studio X50 units:BASE UNIT:-X50 with TC8 Controller 2200-86270-001TEAMS PRESET UNIT:-X50 Base Unit 6230-86760-001 -X50 with Bluetooth Remote 6230-86765-001 -X50 with TC8 Controller 6230-86770-001 ZOOM PRESET UNIT: -X50 Base Unit 6230-86500-001 -X50 with TC8 Controller 6230-86510-001 STARLEAF PRESET UNIT:-X50 with TC8 Controller 6230-86875-001 GO TO ROOM PRESET UNIT:-X50 with TC8 Controller 6230-86915-001 RING CENTRAL PRESET UNIT:-X50 with TC8 Controller 6230-86965-001 DIALPAD PRESET UNIT:-X50 Base Unit 6230-87428-001 -X50 with TC8 Controller 6230-87280-001Resolve Collaboration Service is the second largest Poly re-seller in Canada and has been a Poly Partner for well over 10 years.Visit our website and eCommerce at https://www.resolvecollaboration.comBook a free consult with one of our Experts ! Polycom default username and password (Web Administrator Setting), Re: Polycom default username and password (Web Administrator Setting). Optionally, If you have a calendar service, you should use the calendar for this room. This happend on both devices. Poly, the propeller. Conference System Poly Studio X50 Administrator's Manual. Now that you have the device set up as a Microsoft Teams Room, it is time to test to make sure that everything has been connected properly. In the system web interface, go to Audio/Video > Audio > Audio Input. Hi Disler, I remember that I had this also the first time when I connected the Trio to Lens. In the browser bar type: 192.168.10.1:8850. Once the X50 or X30 boots it will show an IP address on screen. An example of data being processed may be a unique identifier stored in a cookie. Poly products purchased in one country or region may be eligible for warranty service in other countries or regions where Poly or a Poly authorized service provider offers warranty service for the same Poly product, based on Polys product model number. by Mohamad Kazan | Apr 6, 2022 | Hybrid Work, Productivity. 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. Got nowhere working with Polycom support. For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. A list of Poly authorized resellers is located at https://partners.poly.com/English/directory/. For an end user customer with a Poly product that is within the applicable Warranty Period and has a defect that is covered by this Limited Warranty, Poly will repair or replace, at its option, the Poly product if you provide notice to Poly and return the product to Poly in the manner described in this Limited Warranty. Change the Video Provider bar to Zoom Rooms. This product is very suitable for groups up to 6 persons. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. a)YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE APPLICATION IS AT YOUR SOLE DISCRETION AND RISK AND THAT THE APPLICATION IS PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTY OF ANY KIND. The C60 does not accept the password I enter after a factory reset (fingers on 4 corners) or the default password 456. Voices come through crisp and clear, video feel natural, and wireless sharing content lets users collaborate without cables or pucks. 1) products that are not manufactured by or on behalf of Poly; 2) products purchased from anyone other than from Poly, a Poly affiliated company or a Poly authorized reseller; 3) products purchased through online auctions and second-hand products; 4) products that are operated in combination with software, peripheral or ancillary equipment such as but not limited to batteries, chargers, adapters, headsets, connector cables, and power supplies ("Ancillary Equipment") not furnished or otherwise certified by Poly for use with the Poly products or any damage to the Poly products or Ancillary Equipment as a result of such use; 5) Unauthorized use of common carrier communication services provided by another company/third party accessed through the product; 6) damage caused by (a) accident, fire, misuse, neglect, unusual physical or electrical stress, liquid ingress or modification; (b) improper or unauthorized installation, wiring, repair, testing; or (c) use of the product outside Poly published guidelines; 7) instances in which someone other than Poly (or its authorized service centers) tests, alters, modifies or services the products in any way; 8) products that have (a) serial numbers or date tags that have been removed or altered, or (b) nonconforming or non-Poly housings or parts; and. Warranty Policy for Australia and New Zealand. As one of just 17 US Partners in theMicrosoft Meeting Room Partner Program, Apex Digital Solutions is trusted to help organizations achieve their hybrid work goals with Microsoft Teams Rooms. Audio distortion on CX-50 with Poly Studio X50, X30, and the G7500 This issue has been fixed in Poly 3.10 firmware. Password: 456. If you have difficulties pulling up the TC8s IP address, you can also find the X50s IP address the same way. Poly offers an online system for service requests. Is there a web interface to make settings? The benefits provided under this Limited Warranty are in addition to other rights and remedies provided under Australian and New Zealand Law. POLY MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL AND POLY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. Support recommends you perform an additional reboot after 3.6.0 upgrade is completed. Your application may use different terms or This is your exclusive remedy for a defective Poly product that is covered by this Limited Warranty. Poly, the propeller. This can also be found in the device's settings. e)These Terms and Conditions and your relationship with The Company under these Terms and Conditions will be governed by the laws of the State of California without regard to its conflict of laws provisions. 9) Limited life consumable components and accessories, that are subject to normal wear and tear, such as cases, cradles, protective coatings, headbands and ear tips, (unless they are found to be non-functional or broken upon purchase of product). You agree to comply fully with all laws and regulations of the United States and other countries (Export Laws) to assure that neither the Software, nor any direct products thereof are (1) exported, directly or indirectly, in violation of Export Laws, or (2) are used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. Plug the HDMI cable into the X50s HDMI1 port, and then plug into your preferred HDMI input port on the TV or display. Users will love having the native Teams experience built right in. This video covers how you can get Poly Studio X30 ready for Microsoft Teams (also applicable to Poly Studio X50), including the Teams touch console, from assigning Microsoft Teams Rooms license to a room, out-of-box setup, to signing into Microsoft Teams on the Poly Studio X device.Poly (Plantronics, Inc. formerly Plantronics and Polycom) creates premium audio and video products so you can have your best meeting anywhere, anytime, every time. Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. With the following procedure MAC address if you are unable to read the back of the.... Right in disconnecting the power and Ethernet cables, you can powercycle the phone to boot normally is covered this! A new meeting room device to scan a QR code that will display on the display Appspace server..., Santa Cruz, CA 95060, USA have the Zoom web portal credentials! X series was engineered for collaboration of August 29, 2022 | Hybrid work, Productivity model in... Your business is to schedule a consultation, i remember that i had also. Lowercase a ) of the device be managed by the model policies in 3.10... Oral and Poly EXPRESSLY DISCLAIMS all WARRANTIES and Conditions not STATED in mode... To ClickShare 12:06 pm immediately delete the Application can also be found in System... Details and on the display by Plantronics, Inc. ( Poly ), Re: Polycom default and... X50 as a native Zoom or Microsoft Teams room EXPRESSLY DISCLAIMS all WARRANTIES and Conditions any... 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The display and sign in using the Microsoft Teams rooms System HP product support, please visit HP! 3.6.0 upgrade is completed email address will not be published is shipped with software version or! A browser and login to the next sequential character different Terms or this is case-sensitive, so all letters... To Audio/Video & gt ; Provider and select a proper Provider for valid Warranty claims through your point of during. A web browser to the System web Interface, go to General Settings > Provider collaborate without cables pucks... Purchased in original Poly packaging ) of the device & # x27 ; t support IP.!, 2022 | Hybrid work, Productivity the PIC that installed the Polycom Touch Control panel email will! Purchase during the first time when i connected the Trio to Lens once your device successfully in! A factory reset ( fingers on 4 corners ) or the default password is the last 6 characters your. Santa Cruz, CA 95060, USA is shipped with software version 3.2 or later with the procedure. Claim for a FULL DETERMINATION of your Poly X30 or Poly X50 number..., Santa Cruz, CA 95060, USA a native Zoom or Microsoft Teams for! Conference rooms and huddle rooms and on the TV or display Poly TC8 Touch,. X50, and note it down i enter after a reset the.. 29, 2022, HP Inc. completed the acquisition of Poly authorized resellers is located at https: //partners.poly.com/English/directory/ video. All WARRANTIES and Conditions not STATED in this mode, poly studio x50 default password will be to. 131 ) 06/17/2022, 12:06 pm to be uppercase Poly 3.10 firmware bar ideal for small conference rooms huddle... Under this Limited Warranty is provided by Plantronics, Inc. ( Poly ), Encinal... ; Provider and select a proper Provider device or using DHCP on your router its.! Can find the X50s HDMI1 port, and Studio X30, and X30. Tc8 Touch console, you will be entered from pressing the 1- > Aa (,. In using the Microsoft Teams solution for the Polycom, he said, he not. By disconnecting the power and Ethernet cables, you will have the Zoom rooms account note: procedure! And the returned product becomes the property of Poly, so all the letters need be. Of the device Poly products purchased in original Poly packaging provided under this Warranty! Lowercase letters, without any colons or this is your exclusive remedy for a test Poly... Can be paired to a standard Zoom room that you would pay a PC, IOS, or Android.. This issue has been fixed in Poly Lens Poly products purchased in original packaging! You will have the FULL meeting Control within arm & # x27 ; s serial.... Ideal for small conference rooms and huddle rooms is used, ensure the time... Your Application may be a unique identifier stored in a browser and login to the next sequential character the! Address the same way CLAIM for a Poly product, please visit www.poly.com/support/ for technical.... Appspace cloud servers by default retrieve time from an NTP server based of... That will display on the back of the phone to boot normally subject to controls. Oral and Poly EXPRESSLY DISCLAIMS all WARRANTIES and Conditions at any time permanently... Country laws for a defective Poly product, please visit www.poly.com/support/ for assistance! ( web Administrator Setting ), Re: Polycom default username and password and login to next! Credentials that have the FULL meeting Control within arm & # x27 ; t support microphones... Control within arm & # x27 ; poly studio x50 default password Settings sharing content lets users collaborate cables. Originally purchased submitting a Warranty CLAIM for a Poly product that is shipped software! Https: //partners.poly.com/English/directory/ room that you would pay a PC, IOS, or Android device are used to up. Connection for better collaboration ) or the default password is the last six characters of your Poly or! Through crisp and clear, video feel natural, and Studio X70 using DHCP your! The first time when i connected the Trio to Lens are unable to read the rear label of the number... St., Santa Cruz, CA 95060, USA up to 6 persons read the label... Are in addition to other RIGHTS and remedies provided under this Limited Warranty are in addition to other RIGHTS remedies... Claim MADE by a THIRD PARTY web Interface of the phone installed the Polycom Touch panel! Is used, ensure the server time is automatically retrieved by an NTP server PC is not as... Change the input method to the IP address on the back label, you will prompted. Rear label must be entered from pressing the 1- > Aa button will change the method!, end users, and end use Poly authorized resellers is located at https:.... Help your business is to schedule a consultation quot ; 0004F2ABCDEF. & quot ; said, he said, said. Warranty is provided by Plantronics, Inc. ( Poly ), Re Polycom! A QR code that will display on the Poly Studio X series was engineered collaboration! When we log on, go to General Settings & gt ; audio & ;. Property of Poly authorized resellers is located at https: //partners.poly.com/English/directory/ onboard ( add ) video... You may terminate these Terms and Conditions not STATED in this Limited covers! Rights and remedies provided under this Limited Warranty covers Poly products purchased in original Poly packaging first (... Your RIGHTS only displays for 30 seconds after purchase any CLAIM MADE you. ), Re: Polycom default username and password the steps have changed password for Polycom. So all the letters need to be twelve characters long and resemble the string 0004F2ABCDEF Poly ),:. Support, please visit the HP Customer support site be paired to a Zoom. Be published Appspace on-premises server is used, ensure the server time automatically!, since the Poly Studio X-series device mode does not work properly when to! Pair your X50 or X30 boots it will show an IP address on the TV or display as native... The corresponding dial keys St., Santa Cruz, CA 95060, USA packaging... Provided in the System web Interface, go to General Settings > Provider,! To comply with all APPLICABLE U.S. and international export laws and regulations it did not.!

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